Health Navigation Specialist

Legacy Community Health•Houston, TX

3d•Onsite

About The Position

The Health Navigation Specialist builds trusting relationships with community members and Legacy patients, helping them access medical care, remain engaged in treatment, and adhere to medications for HIV prevention or treatment through Legacy Pharmacy partnerships. The specialist works in clinic and community settings to identify people who may benefit from prevention services and connect them with Legacy care. As an integrated member of the clinical care team, the specialist helps patients navigate care within Legacy clinics and provides culturally sensitive, language-appropriate support. The role provides health education, navigation, disease self-management support, referrals, and point-of-care testing. It involves collaborating with patients, families, clinical colleagues, community partners, and other stakeholders to support timely access to care, continuity, and whole-person health. The position may be partially or fully funded by grants. The position is based at Legacy Montrose, 1415 California St., Houston, TX 77006. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional Saturdays.

Requirements

High school diploma or equivalent.
3–5 years of relevant experience.
Ability to demonstrate core competencies of HIV and HIV prevention within three months of hire.
Knowledge of Word, Excel, and other computer programs.

Nice To Haves

Bachelor’s degree in a related field with at least one year of relevant experience preferred.
Experience performing point-of-care testing for clients in a clinical or community setting.
Demonstrated activities related to HIV care and prevention.
Examples of educating clients from diverse cultures and backgrounds in individual or group settings.
Phlebotomy training preferred.
Bilingual English/Spanish highly preferred.

Responsibilities

Implement individual and group health education programming to help patients prevent illness, manage health conditions, and improve wellness.
Use health education, navigation, disease self-management, goal setting, motivational interviewing, and other proven techniques to meet patient needs and support health-related goals.
Provide information, referrals, and linkage to services that support patient independence and overall health.
Provide point-of-care testing for HIV and other health conditions in community and clinic settings.
Contribute to developing health education programming based on interactions with individual, clinic, and community participants.
Serve on an interdisciplinary clinic and care team and foster effective working relationships with internal and external stakeholders.
Conduct brief assessments of patients’ behavioral, social, and medical needs, readiness for health behavior change, and progress over time.
Establish and maintain referral processes, resource lists, and community networks to connect patients to needed health information and services.
Use a team-based primary care medical home approach, partnering with patients and families to promote timely access, culturally sensitive and language-appropriate understanding of care, continuity, and whole-person improvement through self-management skills.
Provide education on HIV/STI testing, PrEP, nPEP, TasP, medication adherence, and safer sex practices.
Support medication adherence and continued engagement in care through Legacy Pharmacy partnerships.
Meet customer-care standards to ensure a positive patient experience.
Document patient services in the electronic health record and other required data systems.
Manage patient schedules and the electronic health record desktop.
Meet assigned performance metrics, including grant or contract requirements when applicable.
Perform other duties as assigned.