Health Maintenance Coordinator

Kodiak Community Health Center•Kodiak, AK

13d•Onsite

About The Position

The Health Maintenance Coordinator supports high-quality patient care by managing and carrying out quality assurance activities in the clinical setting. The role helps ensure compliance with clinical standards and protocols, especially for cancer screenings, diabetes management registries, patient result communication, referrals, and daily vaccine audits. As a member of the KCHC Healthcare Team, the coordinator works with patients and their caregivers, according to each patient’s preferences, and collaborates with other team members to support coordinated, high-quality care across settings. The position is based at Kodiak Community Health Center in Kodiak, Alaska, and is full-time.

Requirements

High school diploma or GED.
Excellent phone and computer skills.
Ability to communicate effectively, verbally and in writing, with all levels of staff.
Strong analytical skills, including the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Team-oriented approach and ability to collaborate with staff.
Strong problem-solving and time-management skills.
Ability to work independently in a fast-paced medical office with frequent interruptions, public contact, and occasional crisis situations.
Ability to maintain strict confidentiality with sensitive medical information and foster an ethical work environment.
Ability and willingness to carry out responsibilities in accordance with organizational policies and applicable laws.
Ability to understand and respond sensitively and effectively to the special populations served by KCHC.
Regular attendance and punctuality.
Ability to read, write, and speak English.

Nice To Haves

Knowledge of medical terminology.

Responsibilities

Perform cancer screening tasks, including identifying eligible patients, scheduling, tracking, and documenting results according to organizational protocols.
Maintain current knowledge of clinical guidelines for cancer screening, diabetes care, and immunizations.
Maintain diabetes management registries, keep patient data accurate and current, and identify patients due for follow-up or intervention.
Collect data from multiple sources and settings, including providers, patients, laboratories, and pharmacies.
Complete daily vaccine audits.
Use uniform data elements and definitions for risk factors, treatments, and outcomes.
Check and correct data for validity and coding; review reports that may require chart audits.
Accurately document patient information in the medical record according to standard operating procedures and required timelines.
Communicate laboratory and diagnostic results to patients in a timely, HIPAA-compliant manner, and document outreach and follow-up in the EHR.
Maintain overdue imaging and other EHR pools.
Collaborate with Health Information Management to support the referral process and update referral details in patients’ EHRs as needed.
Provide backup support for medical records.
Monitor established core measures to ensure EHR data aligns with the reporting platform, working with the Data Analyst as needed.
Interact with outside entities to obtain patient medical record information as needed.
Provide superior customer service to internal and external customers.
Maintain a positive work environment.
Protect confidentiality by complying with HIPAA standards.
Perform other related duties that support the mission and vision of Kodiak Community Health Center.