Maintenance Coordinator

Penske•Oklahoma City, OK

10d

About The Position

The Maintenance Coordinator manages inventory and administrative processes for one or more branches to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability. The role oversees inventory productivity, ordering, receiving, storage, tracking, and availability of parts, batteries, and tires; coordinates warranty items and works with customer service to align repair scheduling with parts availability. It also analyzes operational processes and supports branch financial performance. The stated shift is Monday through Friday.

Requirements

High school diploma or equivalent required.
At least 2 years of customer service and operations experience required.
Interpersonal and relationship-building skills, including the ability to collaborate with branch team members.
Competent written and verbal communication skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the required location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Must be able to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Must be able to occasionally lift and/or move up to 25 lbs/12 kg.

Nice To Haves

A degree is preferred.
At least 2 years of experience working in a service and parts department is preferred.
Agile and quick to learn, with an interest in collaborative projects and continuous education.

Responsibilities

Oversee branch inventory productivity to support timely service and mitigate the risk of inventory loss.
Maintain optimal inventory levels by ordering parts according to sourcing procedures and partnering daily with Centralized Parts Ordering to help ensure suppliers deliver defect-free purchases on time.
Receive and store parts in an organized, accessible manner; update PartsNet promptly; conduct frequent inventory cycle counts; and ensure parts are available when needed.
Manage new and used battery inventory and maintain tires in the right quantities and specifications in an organized manner.
Ensure warranty items are shipped and received on time, and follow up on returns and warranty-grams in partnership with the warranty department.
Partner with the Customer Service Coordinator to schedule repairs as parts become available.
Support vendors and accountability, and ensure payments are processed correctly.
Analyze and review processes related to inventory, maintenance profitability, warranty campaigns, cycle counts, repair orders, and other areas.
Investigate issues that pose a risk to profitability and recommend solutions or guidance.
Use ServiceNet or AS400 to understand operational dynamics, solve problems, and improve processes.
Provide the Branch Financial Manager with guidance and information that contributes to branch performance and profitability.
Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.