Maintenance Coordinator

Penske•Valdosta, GA
•Onsite

About The Position

The Penske Maintenance Coordinator manages inventory and administrative processes for one or more branches to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability. The position is located at 706 Gil Harbin Industrial Blvd., Valdosta, Georgia, and requires a Monday-to-Friday schedule from 8 a.m. to 5 p.m.; the schedule may include holidays based on business needs. The coordinator oversees branch inventory productivity, maintains appropriate parts, battery, and tire inventory, and coordinates ordering, receiving, storage, system updates, cycle counts, warranty shipments and returns, vendor support, and payment processing. The role partners with Centralized Parts Ordering, the warranty department, and the Customer Service Coordinator to support timely service and repairs. The role also reviews operational and financial processes, including inventory, maintenance profitability, warranty campaigns, cycle counts, and repair orders. Using systems such as ServiceNet or AS400, the coordinator investigates issues and recommends solutions or guidance that support process improvement and profitability. The coordinator provides information and guidance to the Branch Financial Manager and completes projects assigned by the Branch Financial Manager and District Financial Manager.

Requirements

  • High school diploma or equivalent required.
  • Interpersonal and relationship-building skills, with the ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • At least 2 years of customer service and operations experience required.
  • Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to work Monday through Friday, 8 a.m. to 5 p.m., with possible holiday work based on business needs.
  • Willingness to travel as necessary and work at the specified location.
  • Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
  • Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
  • Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
  • Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Degree preferred.
  • At least 2 years of experience working in a service and parts department preferred.
  • Agility and ability to learn quickly; interest in collaborative projects and continuous education.

Responsibilities

  • Oversee inventory productivity at the branch or branches to provide timely service support and mitigate inventory loss risk.
  • Maintain optimal inventory levels by ordering parts according to sourcing procedures and working daily with Centralized Parts Ordering to support defect-free, on-time supplier deliveries.
  • Receive and store parts in an organized, accessible manner; update PartsNet promptly; conduct frequent inventory cycle counts; and ensure parts are available when needed.
  • Manage new and used battery inventory and maintain tires in appropriate quantities and specifications.
  • Ensure warranty items are shipped and received on time, and follow up on returns and warranty-grams in partnership with the warranty department.
  • Partner with the Customer Service Coordinator to schedule repairs when parts are available.
  • Support vendors and ensure payments are processed correctly.
  • Analyze and review inventory, maintenance profitability, warranty campaigns, cycle counts, repair orders, and other processes.
  • Investigate issues that pose a risk to profitability and recommend solutions or guidance.
  • Use ServiceNet or AS400 to understand operational dynamics, solve problems, and improve processes.
  • Provide the Branch Financial Manager with guidance and information that contributes to branch performance and profitability.
  • Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.
  • Maintain regular, predictable, full attendance and work the required schedule at the specified location.
  • Travel as necessary.
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