Health Information Specialist I

Datavant•Denver, CO

10d•$19 - $24•Onsite

About The Position

Datavant is hiring a full-time Health Information Specialist I to process and manage patient health information at its Denver, Colorado location. The role involves handling medical-record requests, responding to callers, maintaining patient records, and ensuring that sensitive information is handled securely and in compliance with HIPAA and applicable facility policies. The position operates in a high-volume production environment and requires accurate, timely work across multiple software platforms, using two computer monitors. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. MST. The role may require overtime during peak seasons and commuting between locations as needed. Pay is estimated at $19.29–$23.55 per hour, depending on location, responsibilities, skills, experience, and other role requirements.

Requirements

High school diploma or GED.
Ability to commute between locations as needed.
Ability to work overtime during peak seasons when required.
Basic computer proficiency.
Comfort using phones, fax machines, printers, and other general office equipment regularly.
Professional verbal and written communication skills in English.
Attention to detail and quality in maintaining accurate, compliant medical records.
Strong data-entry skills.
Ability to work with minimal supervision while responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Ability to respond to requests in a fast-paced environment.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Maintain the confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Maintain working knowledge of company and facility software and follow applicable codes of conduct and policies.
Inform the manager about work, site difficulties, and changing work volumes.
Manage and safeguard patient health records, ensuring compliance with HIPAA standards.
Prepare new patient charts using documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Respond to internal and external requests for patient records by retrieving and transmitting records appropriately.
Answer inbound and outbound calls, including calls from patients, insurance companies, and attorneys regarding medical status.
Assist with patient walk-ins when needed.
Assist with administrative duties such as handling faxes, opening mail, and data entry.
Meet productivity expectations established for the specific site.
Schedule pick-ups when needed.
Assist with additional duties and perform other assigned duties.