Health Information Scanning Analyst

Hackensack Meridian Health•Hackensack, NJ

1d•$22•Onsite

About The Position

The Health Information Scanning Analyst compiles, organizes, and analyzes patient medical records for hospital inpatient and outpatient services. The role supports accuracy, timeliness, and completeness of records for continued patient care, revenue, and compliance with CMS, NJDOH, TJC, and HMH policies and procedures. This is a fully onsite position that involves retrieving records from various areas of the hospital.

Requirements

High school diploma, GED, and/or equivalent GED program.
Good organizational and communication skills.
Computer literacy.
Excellent written and verbal communication skills.
Proficient computer skills, including Microsoft Office and Google Suite platforms.
Ability to bend, lift, and carry up to 10 pounds for extended periods.
Ability to walk and/or travel as needed to different floors, buildings, and sites within the HMH network to retrieve documentation.

Nice To Haves

Experience in health information, health care, or a related field.

Responsibilities

Retrieve paper records for discharged patients from nursing units at each campus.
Use Epic's Chart Reconciliation work queue to account for discharged charts, identify records not received, and communicate with nursing and ancillary staff to resolve their status.
Organize and assemble charts, remove documents that should not be scanned into the legal medical record, and verify that each page has the correct patient information.
Prepare records for scanning, including labeling documents and removing staples and tape.
Scan documents into the legal medical record, ensuring complete original documents are captured appropriately.
Perform quality control of scanned images; rescan and reindex documents when necessary according to procedure.
Investigate, analyze, and verify patient information using multiple hospital applications, and perform document corrections to maintain record accuracy and integrity.
Assist with medical record merging of potential duplicates and complete merges according to departmental policy.
Review and analyze health information deficiencies in Epic with a 98% accuracy rate, including selecting the responsible physician or physicians.
Reanalyze records to ensure information meets regulatory content requirements.
Monitor and review Chart Deficiency work queues for timeliness and accuracy.
When appropriate, carry out the physician suspension process by notifying providers about delinquent records.
Assist physicians with completing medical record deficiencies.
Perform release of information as necessary and route medical record requests to the ROI vendor.
Assist patients with MyChart issues, including verification codes, password assistance, and proxy access.
Request archived medical records from the storage vendor as needed and in a timely manner.
Answer the telephone within three rings, identify self and department, respond professionally, and address callers' needs.
Advise the Coordinator or Supervisor about situations requiring follow-up.
Meet productivity, accuracy, and quality assurance performance metrics.
Perform other assigned duties or projects and adhere to HMH organizational competencies and standards of behavior.