About The Position

Bergen New Bridge Medical Center is seeking a Health Information Management Technician I to support its Health Information Management department. The role handles discharged encounter pickup and reconciliation, retrieval and preparation of medical record documentation, assigning deficiencies for outpatient encounters, and assembling long-term care records. The technician uses computer applications such as HPF, Paragon, and Webnet, and assists physicians or other clinical staff with transcription and HPF questions as needed. The position follows established procedures, protocols, department standards, and organizational policies. It supports performance improvement, patient confidentiality, quality assurance, safety, environmental, and infection control standards, while providing timely, respectful customer service and collaborating with staff and other departments. The role is per diem and based in general office areas, with contact with staff and physicians.

Requirements

  • Computer literate.
  • Good organizational skills.
  • Good oral and written communication skills.
  • Good interpersonal skills.
  • Speak, read, and write English to the extent required by the position.
  • Working knowledge of medical terminology required.

Nice To Haves

  • Previous experience in the medical field preferred.
  • Previous customer service experience preferred.
  • High school graduation or equivalent preferred.

Responsibilities

  • Pick up and reconcile discharged encounters throughout the hospital according to the assigned schedule.
  • Use computer applications such as HPF, Paragon, and Webnet proficiently.
  • Retrieve medical record documentation for patient care.
  • Accurately assign deficiencies for outpatient encounters.
  • Accurately assemble long-term care records.
  • Answer departmental phone calls in a timely and courteous manner.
  • Prepare and scan medical records.
  • Assist physicians or other clinical staff with transcription and HPF questions as needed.
  • Perform duties in accordance with established procedures, protocols, and department standards.
  • Participate in department and organizational performance improvement activities.
  • Maintain patient confidentiality in accordance with regulations and policy.
  • Work collaboratively with coworkers and other departments to achieve patient care goals.
  • Maintain flexibility in work assignments and schedule.
  • Seek continuing education opportunities to improve skills.
  • Maintain departmental policies and procedures, objectives, quality assurance, safety, environmental, and infection control standards.
  • Assess gaps in policies and procedures and create necessary policies and procedures to address them.
  • Follow the Medical Center’s Code of Conduct and familiarize oneself with its Mission, Vision, and Values.
  • Perform other duties as assigned to support department and organizational objectives.

Benefits

  • Competitive medical, dental, and vision plans.
  • Generous time off policy, including vacation days, personal time, sick leave, and nine paid holidays.
  • Tuition reimbursement.
  • Continuing education programs.
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