Health Information Management Representative

UnitedHealth Group • Tampa, FL

10h • $18 - $32 • Remote

About The Position

This full-time, national remote position supports the Allina Health account as an Optum employee. The representative organizes and maintains health information records, reviews electronic chart documentation, manages requests for documentation and information, and scans, edits, retrieves, files, and distributes medical records and reports. The role also analyzes documentation and tracks completion to meet regulatory requirements, while promoting accuracy, transparency, currency, accessibility, relevancy, and reliability of health information. The position is scheduled Friday through Monday, with flexibility to work assigned 10-hour schedules during normal business hours of 8:00 a.m. to 4:30 p.m. CST. Occasional overtime may be necessary. Six weeks of on-the-job training is provided, Monday through Friday, 7:00 a.m. to 3:30 p.m. CST. The role is remote within the U.S. and requires a private dedicated workspace, secure handling of company-sensitive documents, and access to an approved high-speed internet connection. Employees must follow UnitedHealth Group’s Telecommuter Policy. Hourly pay ranges from $18 to $32, based on factors including local labor markets, education, work experience, and certifications. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and 401(k) contribution, subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• At least 1 year of customer service experience in a healthcare setting.
• Experience working with medical records.
• Experience with Microsoft Word and Excel to create, edit, and save documents and spreadsheets, and with Microsoft Outlook for email and calendar management.
• Ability to attend the first six weeks of training Monday through Friday, 7:00 a.m. to 3:30 p.m. CST.
• Ability to work full-time Friday through Monday and flexibility to work assigned 10-hour shift schedules during normal business hours of 8:00 a.m. to 4:30 p.m. CST.
• Ability to keep company-sensitive documents secure, if applicable.
• A dedicated work area separated from other living areas that provides information privacy.
• Must live in a location that can receive a UnitedHealth Group-approved high-speed internet connection or have existing high-speed internet service.
• Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
• Must pass a drug test before beginning employment.

Nice To Haves

• At least 2 years of medical terminology experience.
• At least 2 years of experience in health information management (HIM).

Responsibilities

• Organize and maintain health information records.
• Review electronic chart documentation to ensure the correct patient and location are recorded and that there is no duplicate information.
• Manage requests for documentation and information.
• Scan and edit documents in the electronic medical record.
• Locate, log, retrieve, file, and deliver medical records stored in various mediums and systems.
• Distribute reports and results.
• May train and mentor co-workers.
• Analyze documentation and track completion to meet regulatory requirements.
• Promote health information accuracy, transparency, currency, accessibility, relevancy, and reliability.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs.
• Equity stock purchase plan, subject to eligibility requirements.
• 401(k) contribution, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED