HEALTH INFORMATION COORDINATOR I

Avow Hospice•Naples, FL

7d•$20 - $24•Onsite

About The Position

The Health Information Coordinator I maintains accurate and timely medical records while protecting patient privacy and ensuring compliance with applicable regulations and organizational policies. The role operates electronic health record systems to process, store, and retrieve health information; ensures records are properly identified and signed before scanning and attachment; and provides records information as required. The coordinator also assists management with projects and audits, monitors HIPAA compliance, reports breaches to the Privacy Official, and completes other assigned duties. Coordinator I duties include auditing records for completion upon admission and discharge; placing dictated and written reports in the EHR; processing incoming mail and routine hospice-order workflows; and maintaining systems to track physician orders, recertification documentation, and facility/provider web access. The role also processes basic coordination notes and medical record transfers, performs administrative follow-up, reviews records to identify basic patient-account codes, and maintains filing, chart-retrieval, abbreviation, and forms systems. The position is based at Avow Collier County in Naples, Florida. Work is performed in a professional medical office setting with moderate noise from phones, printers, and conversations. The primary duties are performed seated at a computer workstation, with occasional standing, walking, and reaching.

Requirements

Strong comprehension of medical terminology.
Knowledge and application of ICD-10 coding.
Ability to read, write, and speak English.
Math skills including addition, subtraction, multiplication, division, and percentages/fractions.
Proficiency with computer programs and databases, including electronic health record systems, word processing software, Excel, and email/Outlook.
Applicants offered a position must complete screening through the Clearinghouse.
Avow will only hire nicotine-free individuals; the organization is tobacco-free.

Nice To Haves

Associate degree preferred in Health Information Management, Health Administration, or a related field.
One to two years of experience preferred in medical records, coding, or a related healthcare function.

Responsibilities

Maintain the privacy and confidentiality of patient health information in accordance with HIPAA regulations and organizational policies.
Follow legal and regulatory requirements related to patient health information.
Use computer systems and the EHR to process, store, and retrieve health information.
Ensure records are properly identified and signed before scanning and attaching them to the EHR.
Provide health information record information as required by regulations and policies.
Assist management with projects and audits as needed.
Monitor HIPAA compliance and report breaches to the Privacy Official.
Audit health information records for completion upon admission and discharge.
Place dictated and written reports in the EHR.
Process incoming mail related to health information records.
Maintain systems for tracking physician orders, recertification documentation, and facility/provider web access.
Process routine workflows, including new hospice orders, fax resubmissions, document verification, and facility updates.
Process basic coordination notes, including demographic changes, new facility or physician requests, and medical record transfers.
Perform administrative tasks such as running reports, following up on faxes, and processing unsigned orders.
Review medical record information to identify basic codes for patient accounts.
Maintain a systematic health information record filing system and make the chart retrieval system available and monitor it regularly.
Maintain a list of approved medical abbreviations and ensure an adequate supply of forms at each site.
Complete other duties and assignments as directed.

Benefits

Medical insurance (PPO) with prescription drug copay or HDHP with HSA
Supplemental benefits, including hospital confinement, accident, and/or cancer coverage
Dental insurance
Vision insurance
Company-paid life and accidental death and dismemberment insurance
403(b) retirement savings plan with matching
Company-paid short- and long-term disability insurance
Bereavement leave for family and pets
Direct deposit
Credit union availability
Employee Assistance Program
Paid time off
Mileage reimbursement
In-house continuing education opportunities
Tuition reimbursement
$2,500 sign-on bonus for qualified candidates