HEALTH INFORMATION COORDINATOR I

Avow Hospice•Naples, FL

7d•$20 - $24•Onsite

About The Position

The Health Information Coordinator I maintains accurate and timely medical records while protecting patient privacy and ensuring compliance with applicable regulations. The role uses electronic health record systems to process, store, retrieve, and maintain health information, and supports routine record coordination and administrative workflows. The position is based at Avow Collier County in Naples, Florida. The coordinator audits records for completion, manages reports and incoming mail, tracks physician orders and recertification documentation, and handles routine requests and updates involving facilities, physicians, and medical record transfers. The role also supports audits and projects, monitors HIPAA compliance, and reports privacy breaches to the Privacy Official. Avow describes its core values as Integrity, Innovation, Education, Collaboration, and Celebration. The organization is tobacco-free and will only hire nicotine-free individuals. Applicants offered a position must complete a screening through the Clearinghouse.

Requirements

Strong understanding of medical terminology.
Knowledge and application of ICD-10 coding.
Ability to read, write, and speak English.
Math skills including addition, subtraction, multiplication, division, and percentages/fractions.
Strong proficiency with computer programs and databases, including electronic health record systems, word processing software, Excel, and email/Outlook.
Applicants offered a position must complete a screening through the Clearinghouse.
Avow will only hire nicotine-free individuals.

Nice To Haves

Associate degree in Health Information Management, Health Administration, or a related field preferred.
One to two years of experience in medical records, coding, or a related healthcare function preferred.

Responsibilities

Maintain the privacy and confidentiality of protected health information in accordance with HIPAA and organizational policies.
Follow regulatory and legal requirements related to patient health information.
Use computer systems and the Electronic Health Record (EHR) to process, store, and retrieve health information.
Ensure records are properly identified and signed before scanning and attaching them to the EHR.
Provide health information record information as required by regulations and policies.
Assist management with projects and audits as needed.
Monitor HIPAA compliance and report breaches to the Privacy Official.
Audit health information records for completion upon admission and discharge.
Place dictated and written reports in the EHR.
Process incoming mail related to health information records.
Maintain systems for tracking physician orders, recertification documentation, and facility/provider web access.
Process routine workflows, including new hospice orders, resubmitted faxes, document verification, and facility updates.
Process basic coordination notes, including demographic changes, new facility or physician requests, and medical record transfers.
Perform administrative tasks such as running reports, following up on faxes, and processing unsigned orders.
Review medical record information to identify basic codes for patient accounts.
Maintain a systematic health information record filing system.
Make the chart retrieval system available and monitor it regularly.
Maintain a list of approved medical abbreviations.
Ensure an adequate number of forms are available at each site.
Complete other duties and assignments as directed.

Benefits

$2,500 sign-on bonus for qualified candidates.
Medical insurance, with a PPO plan with prescription drug co-pay or an HDHP with HSA.
Supplemental benefits, including hospital confinement, accident, and/or cancer coverage.
Dental insurance.
Vision insurance.
Company-paid life and accidental death and dismemberment insurance.
Retirement savings plan with 403(b) matching program.
Company-paid short- and long-term disability insurance.
Bereavement leave for family and pets.
Direct deposit.
Credit union availability.
Employee Assistance Program.
Paid time off.
Mileage reimbursement.
In-house continuing education opportunities.
Tuition reimbursement.