About The Position

The Health Economics and Market Access (HEMA) Process Coordinator provides process administration support under the direct supervision of the HEMA Research Operations Associate Director. The role supports research protocol and scientific publication submission approval processes, maintains process tracking and reporting information, and assists with PUBSTRAT administration and guidelines. Additional work includes document preparation, file management, reviewing process documents, compiling data and reports, conducting debarment/exclusion checks, and supporting training curricula and purchase order processing. The position requires flexibility to accommodate changing schedules and international time zones, and collaboration with administrative colleagues, HEMA associates, and research partners.

Requirements

  • Associate degree required.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Adobe.
  • Ability to learn specialized computer or web-based software used for document approval processes, training curricula, and other applications.
  • Excellent time management skills.
  • Strong verbal and written communication and interpersonal skills.
  • Strong organizational skills, judgment, and reasoning abilities.
  • Ability to work as a team player and coordinate with HEMA associates and research partners.
  • Ability to multitask and work under minimal supervision in a dynamic, fast-paced, multicultural, international environment.
  • Flexibility to accommodate a changing work schedule and sensitivity to international time zones.

Nice To Haves

  • Bachelor's degree.
  • Experience with publication management systems such as PUBSTRAT or PubPro.
  • Basic understanding of research methodologies, preferably in clinical or health research.
  • Knowledge of regulatory or compliance work in the healthcare industry, such as clinical research, trials, or health outcomes research.
  • Basic understanding of scientific publication methodologies.
  • Prior experience creating standardized operating procedures.

Responsibilities

  • Administer research protocol approval processes in PUBSTRAT, including basic quality control, according to standardized procedures.
  • Administer scientific publication submission approval processes in PUBSTRAT, including basic quality control, according to standardized procedures.
  • Maintain research process tracker entries and summarize information for senior leadership reporting.
  • Assist with developing, updating, and maintaining PUBSTRAT administrator process guidelines.
  • Serve as the main point of contact with the PUBSTRAT platform vendor.
  • Prepare memorandums, correspondence, and presentations as needed.
  • Manage files using Microsoft 365 Teams, SharePoint, Word, and Adobe.
  • Assist with critical review and proofreading of standardized process documents.
  • Assemble data and generate reports or compile statistics and information as directed.
  • Conduct debarment and exclusion checks.
  • Assist with development and maintenance of training curricula in ComplianceWire.
  • Develop in-depth knowledge of department research processes, policies, and procedures, and acquire knowledge of the department organizational structure.
  • Collaborate with administrative staff colleagues to support office efficiencies.
  • Maintain organization Credo objectives.
  • Assist with purchase order requests and processing.
  • Provide other administrative support as assigned by the Associate Director.
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