About The Position

The Health & Beauty / General Merchandise Clerk assists customers with their shopping experience by stocking, pricing, and displaying general merchandise efficiently and courteously. The role maintains accurate shelf labels and pricing, monitors merchandise condition and expiration dates, supports inventory activities, and provides helpful customer service. The clerk also helps maintain a clean and safe department, follows health and safety procedures, and may assist with shipments, merchandising, and other store or department tasks as needed. This is a non-exempt position that formally reports to the HBC/GM Manager. Ongoing training and development are required through the Cosentino’s Learning Plan; a high school diploma or equivalent is preferred.

Requirements

  • Complete ongoing training and development as listed in the Cosentino’s Learning Plan.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Reach overhead with both arms up to 71 inches, twist at the waist, and lift objects with both hands weighing up to 50 lbs.
  • Push and pull grocery items to their proper locations with peak force up to 50 lbs.
  • Stand and walk for long periods on tile, asphalt, concrete, or other hard surfaces.
  • Occasionally lift and carry up to 50 lbs.
  • Bend and squat, sometimes down to floor level.

Nice To Haves

  • A high school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Stock department shelves neatly by matching item UPC codes to shelf tags and ensuring products are front-facing.
  • Change shelf tags and display price markers, and label or price merchandise that is missing UPC codes.
  • Monitor merchandise for damage, unsalable condition, or returns; remove items and follow damage-claim procedures.
  • Monitor expiration dates and rotate advertised items properly.
  • Count and record merchandise during inventory processes.
  • Meet or exceed productivity standards for individual and team results.
  • Learn department products, procedures, and policies to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Know and implement the Casentino Customer Service Standards.
  • Operate, clean, and maintain equipment safely and competently.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Unload and sort incoming shipments and stock items in designated areas without damaging merchandise.
  • Promote new items and weekly specials through merchandising and displays.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service