Head Teller (Wailuku Branch)
About The Position
First Hawaiian Bank is seeking a customer-focused and engaging Head Teller for its Wailuku branch. The Head Teller provides exceptional customer service, supports smooth daily branch operations, promotes the bank’s financial products and services, and helps supervise and develop Branch Tellers while fostering a positive and productive work environment. Compensation is $21.50–$24.50 per hour, commensurate with experience, plus sales incentives. The schedule is Monday through Friday, 8:00 AM–4:30 PM, with hours subject to change, and Saturday, 9:00 AM–10:00 PM, on a rotating basis.
Requirements
- High school diploma or equivalent.
- One year of experience as a First Hawaiian Bank Senior Teller; or two years of experience as a First Hawaiian Bank Teller and cross-training to perform supervisor duties; or one year of experience as a Teller or equivalent at another financial institution, with two years of supervisory and cashiering experience.
- Pleasant and tactful manner when interacting with customers.
- Good oral and interpersonal communication skills.
- Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
- Sales skills to support business development opportunities.
Nice To Haves
- Knowledge of the financial services industry, such as retail, mortgage, loans, deposits, and wholesale banking.
Responsibilities
- Provide exceptional customer service and represent the bank to customers.
- Help ensure smooth daily branch operations.
- Promote the bank’s financial products and services.
- Assist with supervising and developing Branch Tellers.
- Foster a positive and productive work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
