Head of Workplace Experience

Munich Re•Princeton, NJ

3d•$185,800 - $272,500

About The Position

The Head of Workplace Experience leads the strategy, design, and delivery of workplace services, programs, and environments that enable employees to perform at their best. The role oversees workplace programs, employee experience initiatives, facilities management, hospitality services, workplace technology integration, and space utilization strategies. It is responsible for fostering an inclusive, engaging, and high-performing work environment aligned with business objectives and company culture. The position develops and implements workplace strategy, leads workplace transformation initiatives, and partners with executive leadership, HR, IT, and global functional leadership. It also oversees employee experience programs, facilities and workplace operations, hybrid work technology, budgets, and sustainability initiatives. The Company is open to candidates in Princeton, New Jersey.

Requirements

Bachelor's degree in Business Administration, Facilities Management, Human Resources, Hospitality Management, Real Estate, or a related field.
10+ years of progressive leadership experience in workplace experience, facilities management, corporate real estate, employee experience, hospitality, or related disciplines.
Experience leading multi-site or North America workplace programs.
Proven success managing large budgets and cross-functional teams.
Experience supporting hybrid and flexible workplace models.
Strategic planning and execution skills.
Executive stakeholder management skills.
Change management and organizational transformation expertise.
Employee experience and engagement expertise.
Workplace program management skills.
Data analytics and workplace performance measurement skills.
Vendor and contract management skills.
Communication and leadership skills.
Financial and budget management skills.
Sustainability and ESG knowledge.
Candidates who require employer visa sponsorship now or in the future, including applicants holding a valid CPT/OPT visa, will not be considered.

Nice To Haves

Master's degree.

Responsibilities

Develop and implement a comprehensive workplace experience strategy that supports organizational goals and employee needs.
Lead workplace transformation initiatives, including hybrid work programs, office redesigns, and cultural engagement efforts.
Partner with executive leadership and HR to align workplace initiatives with talent, culture, and business strategies.
Collaborate with the global functional lead to develop workplace standards, policies, and governance frameworks across all locations.
Create and enhance programs that improve employee satisfaction, well-being, engagement, and retention.
Design employee-centric workplace journeys from onboarding through career development.
Measure and analyze employee feedback to identify opportunities for continuous improvement.
Champion diversity, equity, inclusion, and accessibility within workplace environments.
Oversee office services, reception, hospitality, and workplace programs.
Ensure safe, efficient, and sustainable workplace environments.
Manage workplace vendors, service providers, and strategic partnerships.
Lead space planning and occupancy strategies to maximize workplace effectiveness.
Drive workplace technology adoption to support collaboration and employee productivity.
Partner with IT teams to enhance digital workplace experiences.
Ensure seamless experiences for both in-office and remote employees.
Develop and manage workplace operating and capital budgets.
Identify cost optimization opportunities while enhancing service quality.
Monitor workplace KPIs, utilization metrics, and return-on-investment assessments.
Support environmental sustainability initiatives and corporate ESG objectives.
Promote healthy and sustainable workplace practices.

Benefits

Health insurance coverage, including PPO or High Deductible plan options and prescription drug coverage.
Vision and dental insurance.
Basic life insurance and AD&D coverage at no cost, each equal to one times annual salary.
Short- and long-term disability coverage.
Supplemental life and AD&D plans available for purchase for employees and dependents.
Voluntary supplemental benefit plans, including Accident, Critical Illness, and Hospital Indemnity.
401(k) plan with up to a 5% employer match.
A company-funded retirement savings plan.
Paid time off beginning at 24 days each year, with additional days for service anniversaries.
Paid holidays.
Eligibility for a yearly company bonus.
Health and wellness programs provided at no cost.
Paid time off for eligible family care needs.
Tuition assistance and educational achievement bonuses.
Corporate matching gifts program.
Paid time off to volunteer in the community.