Copy of Head of Regional Events, Florida

Curate Group•Orlando, FL
•Hybrid

About The Position

The Head of Regional Events owns the day-to-day performance and growth of the assigned region, overseeing bookings, marketing, operations, finance, sales, and customer experience to ensure events are profitable, well-run, and continuously improving. The role is the senior local decision-maker, accountable for regional performance, team alignment, planning, people management, and execution in line with Lumos standards. Working closely with the London-based HQ, the role implements regional strategy and leads local teams to deliver a five-star experience at every show. It begins as a hands-on position and is expected to evolve into leading a growing regional team as the market scales, while retaining end-to-end ownership of regional operations. Weekend availability is essential to attend and oversee key events.

Requirements

  • Proven experience in event operations, production, or management.
  • Strong organizational and project management skills, including the ability to multitask.
  • Excellent negotiation, communication, and interpersonal skills.
  • Experience managing budgets.
  • A driving license.
  • Flexibility to work some weekend shows and travel to various locations as needed.
  • Proficiency with Google Suite, AI, and team collaboration tools.
  • Ability to make decisions under pressure and find solutions.
  • A self-starting approach and comfort with responsibility and momentum.

Nice To Haves

  • Experience in live entertainment or hospitality.
  • An entrepreneurial approach combining creativity with commercial thinking, and enthusiasm for building, testing, and improving.

Responsibilities

  • Own the performance and growth of Lumos Events in the region, acting as the senior on-the-ground decision-maker and aligning delivery with company objectives.
  • Develop and execute regional business plans with HQ, driving commercial performance, operational excellence, and customer experience.
  • Analyze ticket sales, pricing, customer data, and event performance; work with HQ to turn insights into action.
  • Oversee end-to-end planning and execution of regional events across creative, operational, and on-site teams.
  • Manage and develop the Operations and Bookings Manager and maintain accountability for the wider events team's performance and effectiveness.
  • Set staffing, training, and organizational standards to support reliable delivery across shows.
  • Develop training programs, playbooks, and operational tools to support scale, consistency, and continuous improvement.
  • Build and improve processes, systems, and logistics to streamline event delivery and support regional growth.
  • Manage production teams and technical partners to ensure delivery of sound, lighting, staging, and on-site operations.
  • Own regional budgets and ensure efficient spending while maintaining high-quality delivery.
  • Provide regular reporting on KPIs, sales, and customer feedback to drive improvement.
  • Monitor industry trends and competitor activity and use insights to inform strategy and propose improvements.
  • Build strong relationships with internal teams, venues, and external partners to support alignment and smooth execution.
  • Attend and oversee key events, including some weekend shows, and travel to various locations as needed.

Benefits

  • Competitive salary with flexibility based on experience and skills.
  • Eligibility for a discretionary annual performance bonus.
  • Covered travel expenses to shows.
  • 11 days of annual leave, excluding national holidays, plus extra days off at Christmas.
  • An additional annual-leave day for each year of service, up to three additional days.
  • Birthday off.
  • Health insurance.
  • 401k.
  • Maternity and paternity leave policy.
  • Flexible hybrid-working policy: three days in the office and two at home.
  • Opportunities for personal growth and career progression as the business scales.
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