Head of GTM Strategy & Ops - Global Partnerships

Fireworks•San Mateo, CA
•$210,000 - $256,000

About The Position

The Head of GTM Strategy & Ops - Global Partnerships is the business and strategic thought partner to Fireworks’ VP of Partnerships and partnerships leadership team. The role turns partner strategy into measurable pipeline stages, a reliable operating cadence, and informed planning and capacity decisions. It sits within the Sales Strategy & Analytics team and works closely with partnerships leadership, partner managers, direct sellers, and Finance. The role makes partner-sourced and partner-influenced pipeline visible and trustworthy, runs partner forecast and pipeline reviews, and establishes the rules for collaboration between partners and direct sellers. It is a builder role in a fast-moving startup, requiring the person to define processes, perform analysis, and work across partnerships, sales, finance, and engineering to drive adoption. Experience with usage-based revenue is a strong plus.

Requirements

  • At least 7 years of experience in partnerships operations, strategy and operations, alliances, sales operations, or consulting.
  • Experience serving as a business partner to a partnerships or sales leader.
  • Experience building partner pipeline reporting, attribution, and forecasting, with a record of making the numbers trusted.
  • Experience with co-sell, channel, alliance, or marketplace motions.
  • Experience running business reviews or forecast calls that produce decisions.
  • Strong analytical skills and comfort with SQL or BI tools.
  • Credibility with senior leaders and ability to influence without formal authority.
  • Comfort with ambiguity and building structure in a fast-moving startup.
  • Experience building teams and processes as a business grows and scales.

Nice To Haves

  • BA/BS degree in a quantitative field.
  • Experience at an AI/ML infrastructure, developer tools, or API-first company.
  • Experience with cloud marketplaces and hyperscaler co-sell programs.
  • Experience with usage-based or hybrid commit-plus-usage revenue models.
  • Familiarity with Salesforce partner data and partner relationship management tools.
  • Hands-on experience building workflows with AI or agentic tools.

Responsibilities

  • Advise the VP of Partnerships on where to focus, invest, and stop across partner motions.
  • Help segment and tier partners, and translate partner strategy into joint plans, priorities, and measurable goals.
  • Run weekly, monthly, and quarterly Partnerships business reviews with clear decisions, owners, and deadlines.
  • Prepare executive- and board-ready updates on the partner flywheel with the VP of Partnerships.
  • Define partner pipeline stage progression, sourced-versus-influenced attribution, and credit rules with Sales, RevOps, and Finance.
  • Run partner pipeline and forecast reviews, inspect deals, pressure-test commits, and surface risks early.
  • Own partner funnel analytics, including stage conversion, win rate, and sourced-versus-influenced split, for QBRs.
  • Define requirements for partner dashboards, forecasting views, and alerts with GTM Analytics and GTM Engineering, and advocate for automated weekly reporting.
  • Drive partner annual and in-year planning with Partnerships leadership, Sales, and Finance.
  • Set partner pipeline and revenue targets with the VP of Partnerships and sales leadership.
  • Model partner team capacity and recommend hiring tied to pipeline and revenue goals.
  • Work with Incentive Strategy on how partner contributions are credited and rewarded.
  • Define rules of engagement between partners and direct sellers, including account ownership, deal credit, and conflict resolution.
  • Build and maintain co-sell and referral processes, deal registration, and CRM hygiene for partner data.
  • Partner with Enablement to onboard partner managers and sellers on partner motions and tools.
  • Track return on partner events and programs.
  • Partner with Finance, Legal, Marketing, Product, and Field Engineering so partner priorities are heard and consistently planned for.
  • Use AI and agentic tooling in everyday work and help partnerships and sales teams do the same.
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