Global Head of Education GTM

OpenAI•San Francisco, CA
•$385,000 - $405,000

About The Position

OpenAI is seeking a global education go-to-market leader to lead education partnerships and sales, shape strategy, and scale the team. The role sets priorities across markets and customer segments, leads Account Directors and regional management, and stays involved in complex opportunities and senior customer relationships. This strategic, hands-on leadership role brings together partnerships, product, and adoption. Its primary goals are expanding seats and building meaningful AI capabilities and adoption, while managing commercial responsibilities. The role leads technical, consultative Account Directors through the customer journey, from territory strategy and pipeline creation to use-case identification, evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. The leader helps connect executive goals with credible technical and training plans and institutional readiness. The successful candidate will be a strategic technology sales leader with learning agility, product sense, resourcefulness, and mission alignment. Education experience is welcome but not required; international experience is helpful but not required.

Requirements

  • Track record of leading and developing sales teams, including hiring, coaching, performance management, and building repeatable operating practices.
  • Strong strategic judgment, including making explicit tradeoffs, prioritizing opportunities, and translating a long-term vision into frontline execution.
  • Experience leading complex enterprise technology sales or partnerships involving executive, technical, operational, and procurement stakeholders.
  • Strong product sense and technical curiosity, with the ability to learn evolving AI capabilities and partner effectively with technical experts.
  • Evidence of building in ambiguous, rapidly changing environments with limited resources, incomplete processes, or evolving products.
  • Customer-centered approach extending through deployment, adoption, usage, and expansion.
  • Clear communication and cross-functional influence across senior leaders, specialists, and frontline teams.
  • Mission-driven interest in expanding access to AI and helping educators and institutions build durable capability.

Nice To Haves

  • Education experience is welcome but not required.
  • International experience is helpful but not required.

Responsibilities

  • Define and execute a global education GTM strategy across higher education, country-level partnerships, and K–12 teachers, including choices about segments, markets, and resource allocation.
  • Lead, coach, and develop Account Directors and regional management, and build the hiring plan and management capacity needed to scale.
  • Stay hands-on with major opportunities, supporting executive alignment, decentralized stakeholders, technical evaluation, governance, procurement, and deployment.
  • Develop trusted relationships with institutional leaders, education systems, country-level stakeholders, and partners.
  • Build repeatable sales and partnership approaches that expand seats and support sustained adoption and value realization.
  • Establish territory planning, pipeline reviews, forecasting, and account management that connect adoption goals with subscription and consumption responsibilities.
  • Partner with Product, technical teams, Marketing, Strategy and Operations, and other functions to shape customer plans and inform product priorities.
  • Help institutions build faculty and educator AI capabilities by connecting access with practical use and learning.
  • Guide the team through product change and ambiguity, distinguishing available capabilities from dependencies that require validation.
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