Head of Commercial Partnerships

The Cruise Globe

8d • £80,000 - £110,000 • Remote

About The Position

The Cruise Globe Agency is the booking arm of The Cruise Globe, a cruise app and community. The agency launched in June 2026 and has 13 full-time advisors across the UK and US. It is backed by Internova and has established commercial relationships with many UK and US cruise lines.

This is primarily a sales role. The main objective is to secure co-operative marketing investment from cruise lines and travel partners against an annual target, across the UK, the US and future territories. The role also owns cruise line and supplier relationships and leads related commercial and marketing functions. It sits on the agency leadership team and reports to the Head of Agency.

The position is fully remote, with UK-based candidates preferred and US-based candidates considered. It involves travel to partner meetings, trade shows and industry events. Compensation includes a competitive base salary and uncapped commission, with realistic on-target earnings of £80,000 in Year 1 and an expectation of more than £110,000 from Year 2.

Requirements

• Demonstrable success securing co-operative or trade marketing investment from cruise lines, including the ability to discuss deals won, their value and results.
• Established, current relationships with commercial, trade marketing and sales contacts at major UK and US cruise lines.
• Commercial negotiation skills, including negotiating rates, overrides, incentives and partnership terms with senior supplier contacts.
• Experience building travel packages and working knowledge of ATOL and ABTA.
• Understanding of large-scale email marketing, including segmentation, flows, scheduling, approvals and quality control.
• Daily working use of a CRM and meticulous record-keeping.
• Ability to work remotely with self-motivation, organisation and consistency, and comfort working asynchronously using Slack, CRM and documents.
• Ambition, flexibility and willingness to work beyond a standard 9-to-6 schedule.

Nice To Haves

• Experience with Klaviyo.
• Experience within a host agency or consortium model, ideally within the Internova network.
• Connections with tourism boards, destinations or non-cruise travel brands.
• Experience leading industry award submissions.
• Personal cruise experience.

Responsibilities

• Secure co-operative marketing investment from cruise lines across the UK, the US and future territories against an annual target.
• Develop the commercial offer, including partner decks, rate cards, proposals and packages.
• Expand co-operative marketing partnerships to tourism boards, destinations, ports and adjacent travel brands.
• Oversee delivery of sold campaigns in collaboration with content, email and design teams, and report results to partners to encourage renewals.
• Own cruise line relationships across the UK and US, optimising rates, overrides and coverage.
• Ensure complete cruise line coverage in both markets, including the ability to book UK cruise lines for US customers.
• Build relationships with ancillary suppliers, including hotels, flights, transfers, excursions and travel insurance providers.
• Work with Operations and Finance to ensure overrides and incentives are claimed and paid.
• Develop a preferred partner strategy, including preferred status, partner benefits and investment expectations.
• Work with the Head of Group Sales to facilitate supplier rates for groups and charters.
• Maintain detailed, current records of existing and prospective partnerships in Salesflare, including contacts, meetings, agreements, terms, deliverables and results.
• Assist with UK packaging and create packages for The Cruise Globe Collection using supplier relationships.
• Own email communications for The Cruise Globe Agency in Klaviyo, including logic, timing, audiences and final design and copy sign-off for flows and campaigns.
• Identify weekly cruise offers for the Emma Cruises and The Cruise Globe weekly emails.
• Coordinate FAM trips, ship visits and training events, including budgets, liaison with the content team and handover to Operations.
• Represent The Cruise Globe at trade shows and industry events and build and maintain the industry network.
• Lead applications to major cruise and travel industry awards and represent the company at award events.

Benefits

• 25 days holiday plus UK bank holidays.
• Pension at the statutory minimum.
• Fully remote work, with the option to join the London HQ.
• Access to industry familiarisation trips and events.
• Laptop, phone system and other tools needed for the role.
• Staff travel discounts.
• Competitive base salary plus commission on generated co-operative marketing revenue; commission is uncapped.
• Realistic on-target earnings of £80,000 in Year 1, with expected earnings above £110,000 from Year 2.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed