Head of Commercial Banking Payments Events, Executive Director

JPMorgan Chase & Co.•New York, NY
•$142,500 - $235,000

About The Position

The Head of Commercial Banking Payments Events (Executive Director) sets the North America strategy and oversees delivery for a portfolio of client events, executive engagements, and third-party sponsorships within Commercial Banking Payments. The role advises senior stakeholders, elevates program content and experience design, and establishes measurement practices that connect event activity to business impact. It also leads and develops a small team and partners with Finance & Business Management and cross-functional colleagues on budgets, performance insights, and operational excellence. The position is part of JPMorganChase’s Commercial & Investment Bank, which provides banking, markets, securities services, and payments to corporations, governments, and institutions globally. The role requires approximately 20–25% travel and occasional off-hours commitments.

Requirements

  • 15+ years of experience leading complex event, executive engagement, and/or sponsorship portfolios end-to-end, from strategy through delivery.
  • Demonstrated ability to influence senior stakeholders and manage cross-functional partnerships across multiple teams and geographies.
  • Experience using measurement, analytics, and AI or technology tools to drive insights, efficiency, and program optimization.
  • Strong capability in budget ownership, forecasting, and performance reporting for multi-program portfolios.
  • Excellent program leadership and operational rigor across multiple concurrent workstreams.
  • Proven people leadership experience, including coaching and developing high-performing teams.
  • Ability to travel approximately 20–25% and work occasional off-hours commitments.

Nice To Haves

  • Bachelor’s degree.
  • Industry experience in financial services, payments, or commercial banking.
  • Experience building differentiated event and sponsorship programs within a large, global organization.
  • Strong negotiation experience with third-party partners and vendors.
  • High proficiency in Microsoft Excel, PowerPoint, and Word, plus familiarity with CRM and event technology platforms and AI tools.

Responsibilities

  • Set the North America Commercial Banking Payments events strategy in alignment with business priorities and client and prospect engagement objectives.
  • Advise senior executives and partners, providing counsel and recommendations across diverse stakeholder groups.
  • Lead end-to-end delivery of a portfolio of North America events, executive engagements, and partner-led programs.
  • Manage portfolio finances, including budget planning, forecasting, tracking, and reporting.
  • Define success metrics and key performance indicators, and use analytics and AI-enabled tools to measure outcomes and improve return on investment.
  • Design flagship program experiences, including content strategy, agendas, speaker strategy, messaging, and attendee journey.
  • Evaluate third-party sponsorship and partnership opportunities for strategic fit, value, and measurable impact.
  • Negotiate and manage sponsorship and vendor relationships to ensure performance, quality, and commercial rigor.
  • Lead and develop approximately 2–4 professionals through coaching, accountability, and growth support.
  • Coordinate with matrixed partners, production teams, and external vendors to deliver consistent execution.
  • Ensure operational excellence across concurrent programs through project plans, timelines, staffing, and logistics oversight.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
  • Other benefits and programs based on eligibility.
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