Head of Clinics

Keefe Memorial Hospital•Cheyenne Wells, CO

1d•$51 - $69•Onsite

About The Position

The Head of Clinics provides administrative leadership and strategic direction for all Keefe Memorial Health Service District clinic operations, including the Rural Health Clinics at Prairie View Clinic and Kit Carson Clinic, and the Keefe Memorial Hospital Specialty Clinic. The role sets objectives, develops clinic strategy and service-line growth plans, and directs the Director of Rural Health Clinics and the Director of Specialty Clinics to ensure efficient, economical, and high-quality patient services. The Head of Clinics ensures compliance with organizational policies, Rural Health Clinic requirements, safety and infection-control standards, applicable federal and Colorado regulations, and the organization’s compliance program. The position oversees clinic strategy, budgets, operations, leadership, quality and risk activities, patient satisfaction, and clinic-related outreach and referral relationships. The role also partners with executive, clinical, human resources, finance, and revenue-cycle leaders on staffing, recruitment, onboarding, retention, billing, coding, and reimbursement. This is a full-time, day-shift position located at Prairie View Clinic in Cheyenne Wells, Colorado. The stated pay range is $50.90–$69.09 per hour.

Requirements

Bachelor’s degree in healthcare administration, business, nursing, or a related field required.
Five years of healthcare experience required.
Three years in a healthcare leadership or management position required.
Current Basic Life Support (BLS) certification required.
Valid driver’s license required.
Knowledge of federal and state regulations related to nursing applications and the relevant practice area.
Demonstrated leadership skills and ability to make sound decisions for departmental delivery of care.
Ability to establish departmental goals and strategic plans and participate in facility-wide strategic planning.
Ability to communicate effectively verbally and in writing.
Ability to maintain patient confidentiality.
Ability to establish and maintain effective working relationships with healthcare team members and diverse patient populations.

Nice To Haves

Master’s degree preferred.
Rural Health Clinic and/or specialty clinic management experience preferred.
Clinical experience preferred.

Responsibilities

Provide administrative oversight and strategic direction for Prairie View Clinic, Kit Carson Clinic, and the Specialty Clinic.
Develop, implement, and evaluate the clinic strategic plan, including service-line growth, access, and new program development, in collaboration with the CEO and senior leadership.
Supervise, coach, and evaluate the Director of Rural Health Clinics and the Director of Specialty Clinics.
Ensure projects, clinic milestones, and goals are met while adhering to budget.
Manage clinic operating and capital budgets, monitor financial and productivity performance, and report results with CEO and CFO oversight.
Ensure clinic compliance with Rural Health Clinic requirements and applicable federal and Colorado regulations.
Oversee the development and maintenance of clinic policies and procedures and required reviews through the clinic Directors.
Partner with the CEO, Chief Medical Officer, and Human Resources on provider and clinic leadership recruitment, onboarding, and retention.
Partner with the CFO and revenue-cycle staff to address clinic billing, coding, and reimbursement issues.
Oversee clinic-related marketing, community outreach, and referral relationships with outside agencies and providers.
Oversee cash-based services provided in the clinic setting.
Hire clinic leadership personnel and conduct annual performance reviews and performance improvement plans.
Attend or lead meetings required for the position.
Participate in applicable quality-improvement programs and oversee clinic quality and risk activities with the Quality and Risk department.
Ensure patient service and satisfaction across all clinics.
Maintain knowledge of department and hospital operations, local and industry trends, market forces, and regulatory requirements; identify opportunities and challenges and develop or enhance policies, procedures, systems, and services.
Demonstrate effective communication and professional working relationships with hospital staff, patients, the public, outside agencies, providers, healthcare team members, and diverse patient populations.
Maintain confidentiality of patient information and use professional judgment, courtesy, and professionalism.
Use proper body mechanics, transfer and lifting techniques, and appropriate equipment to reduce patient fall risk and personal injury risk.
Perform other duties as assigned; duties may evolve as policies and training change.