Manager of Outpatient Therapy Clinics

Dallas Regional Medical Center • Mesquite, TX

13d

About The Position

The Outpatient Therapy Clinics Manager plans, organizes, and influences department activities and the delivery of admitting and registration services while maintaining continuous quality improvement for the clinics. The manager interacts with staff, patients, patients’ families, and health team members while maintaining professional service standards.

The role oversees daily clinic operations, referrals, monthly reports, and dashboards, and analyzes and reconciles clinic financial and vendor reports. Reporting to the Director of Business Development for day-to-day personnel management, the manager handles staffing, timekeeping, employee evaluations, training, counseling, interviewing, and staff selection within established guidelines.

Requirements

• High school diploma or equivalent required.
• Three to five years of health care experience preferred.
• Strong organizational skills for effective communication with patients, physical therapists, the public, staff, and administration.
• Effective written, verbal communication, and interpersonal skills.
• Ability to work in a fast-paced environment with frequent interruptions.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• Working knowledge of computer systems, equipment, and processes commonly used in outpatient therapy clinics.
• Knowledge of equipment and machines used in outpatient therapy clinics.

Nice To Haves

• Bachelor’s degree preferred.
• Three to five years of health care experience preferred.
• Ability to demonstrate understanding of and interpret and analyze financial and accounting reports.
• Knowledge of Medicare, Medicaid, HMO/PPO, commercial, and workers’ compensation insurance verifications.
• Knowledge of medical terminology.

Responsibilities

• Plan, organize, and influence department activities and the delivery of admitting and registration services.
• Maintain continuous quality improvement for the clinics.
• Interact effectively with staff, patients, patients’ families, and health team members while maintaining professional service standards.
• Manage daily operations, referrals, monthly reports, and dashboards.
• Analyze and reconcile financial and vendor reports for the clinics.
• Manage personnel, including staffing, timekeeping, employee evaluations, training, counseling, interviewing, and staff selection within established guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED