Manager of Outpatient Therapy Clinics

Prime Healthcare•Mesquite, TX

About The Position

The Manager of Outpatient Therapy Clinics plans, organizes, and influences department activities and the delivery of admitting and registration services while maintaining continuous quality improvement for the clinics. The manager interacts effectively with staff, patients and their families, and health team members while maintaining professional service standards. The role oversees daily operations, referrals, monthly reports, and dashboards, and analyzes and reconciles financial and vendor reports. The manager is accountable to the Director of Business Development for day-to-day personnel management, including staffing, timekeeping, employee evaluations, training, counseling, interviewing, and staff selection within established guidelines.

Requirements

  • High school diploma or equivalent required.
  • Three to five years of healthcare experience preferred.
  • Strong organizational skills for effective communication with patients, physical therapists, the public, staff, and administration.
  • Ability to demonstrate understanding of and interpret and analyze financial and accounting reports.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.
  • Working knowledge of computer systems, equipment, and processes commonly used in outpatient therapy clinics.
  • Knowledge of equipment and machines used in outpatient therapy clinics.

Nice To Haves

  • Bachelor’s degree preferred.
  • Knowledge of Medicare, Medical, HMO/PPO, commercial, and workers’ compensation insurance verifications preferred.
  • Knowledge of medical terminology preferred.

Responsibilities

  • Plan, organize, and influence department activities and the delivery of admitting and registration services.
  • Maintain continuous quality improvement for the clinics and professional service standards.
  • Interact with staff, patients, patients’ families, and health team members.
  • Manage daily operations, referrals, monthly reports, and dashboards.
  • Analyze and reconcile financial and vendor reports for the clinics.
  • Manage personnel day to day, including staffing, timekeeping, employee evaluations, training, counseling, interviewing, and staff selection within established guidelines.
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