Housekeeper, Head

University of Massachusetts Medical School•Worcester, MA

1d•$20 - $27

About The Position

Under the direct supervision of the Supervisor or designee, the Head Housekeeper selects and supervises employees engaged in housekeeping tasks, plans room furnishings, and inspects buildings. The role performs and oversees housekeeping in hospital and medical school areas, including patient rooms, operating rooms, the emergency department, isolation rooms, laboratories, and offices. It also involves managing housekeeping supplies, linen, equipment, furnishings, and room occupancy records; inspecting building cleanliness and condition; and supporting staff training and building maintenance activities.

Requirements

High school diploma or equivalent experience.
Extensive knowledge of materials, equipment, and methods commonly used in medical housekeeping and hospital cleaning operations.
Ability to operate, care for, and make general repairs to electric sweepers, mops, wringers, brushes, and other cleaning equipment.
Appropriate human relations skills when interacting with patients, visitors, and coworkers.
Ability to follow oral and written instructions in English.
Working knowledge of the types, properties, quality, and uses of cleaning supplies and equipment, and their effects on different construction materials and finishes.
Physical ability to walk, stand, stoop, kneel, lift up to 50 pounds, reach, climb stepladders, and safely perform the required tasks with sufficient vision, hearing, speech, and manual dexterity.

Responsibilities

Clean hospital and medical school areas, including patient rooms, operating rooms, the emergency department, isolation rooms, laboratories, and offices.
Select, instruct, supervise, and evaluate employees performing general housekeeping tasks.
Plan, inventory, and assign furnishings to rooms.
Issue cleaning supplies and linen to housekeepers.
Inspect institution buildings for cleanliness and repair needs and report findings.
Inventory cleaning supplies and housekeeping equipment.
Attend staff conferences and meetings related to building maintenance and housekeeping.
Interview outside salespeople about cleaning equipment and supplies and place orders as needed.
Assign rooms to new institution employees, maintain occupancy records, approve supply charges, and check laundry lists.
Interact appropriately and courteously with patients, visitors, Medical Center employees, coworkers, and supervisors.
Take initiative to address problems and adapt to different situations, including emergencies such as floods, fires, and major spills.
Complete assignments consistently with minimal supervision.
Train, coach, and assist new and established employees in proper procedures and area assignments.
Perform other duties as required.