Assistant Head Housekeeper

Livinn Hotels•Fridley, MN

About The Position

The Assistant Head Housekeeper supports the Executive Head Housekeeper and acts in that role at least two days per week when the Executive Head Housekeeper is off. The position helps establish and implement short- and long-range objectives for the department, oversees related functions and activities, and administers company policies and procedures to provide the best possible service and customer and employee experience. The Assistant Head Housekeeper oversees housekeepers and housepersons when the Executive Head Housekeeper is absent. This is a full-time role requiring at least 40 hours per week. Pay starts at $19–$20 per hour, depending on experience. Availability on Saturdays and Sundays is required; scheduled hours may vary due to seasonal demands. Benefits include company-paid life insurance and paid time off.

Requirements

Must be available Saturdays and Sundays.
Must work a minimum of 40 hours per week.
Must pass a background check.
Be detail-oriented and thorough.
Be able to remain discreet and respect guests' privacy.
Be able to perform consistent work to the highest standards.
Be able to interact pleasantly and in a friendly manner with guests and coworkers.

Nice To Haves

Knowledge of the organization's philosophy, mission, leadership, and planning needs.

Responsibilities

Support the Executive Head Housekeeper and act in that role at least two days per week when they are off.
Help establish and implement short- and long-range objectives for the department and oversee related functions and activities.
Oversee housekeepers and housepersons when the Executive Head Housekeeper is not present.
Log and track room standards, including preventative maintenance, deep cleans, mattress turns, blanket and bedspread changes, pest-control room sprays, special projects, carpet shampoos, and cleaning chemicals used.
Train new staff or assist management with training, including providing staff feedback.
Provide input on performance evaluations and corrective actions.
Participate in organizing and conducting monthly department meetings.
Follow company policies and procedures in the company handbook and training manuals.
Assign housekeepers room lists and prioritize rooms requesting early cleaning.
Ensure the parking lot and surrounding grounds are clear of trash.
Conduct final walkarounds to ensure rooms meet hotel standards.
Ensure soiled linens are laundered, including loading washers and dryers and folding sheets and towels as needed.
Notify the maintenance department of needed maintenance or repairs.
Perform other related duties as assigned.