Assistant Executive Housekeeper

Ideal Hospitality•Port Wentworth, GA
•$14 - $16

About The Position

The Assistant Executive Housekeeper oversees and manages the housekeeping department at Holiday Inn Express & Suites, ensuring cleanliness, organization, and guest satisfaction. The role supervises housekeeping staff, manages departmental budgets and supplies, and coordinates with other hotel departments to deliver an exceptional guest experience. It requires leadership, attention to detail, and a commitment to maintaining a clean environment.

Requirements

  • At least 1 year of experience in housekeeping management or a similar hospitality role.
  • Proven leadership and team management skills.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Knowledge of cleaning techniques, equipment, and safety protocols.
  • Proficiency in Microsoft Office Suite and hotel management software.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Supervise and manage housekeeping staff, including hiring, training, scheduling, and evaluating performance.
  • Inspect guest rooms, public areas, and back-of-house spaces for compliance with cleanliness and quality standards.
  • Provide guidance and support to staff and address issues or concerns promptly.
  • Develop and implement housekeeping procedures and standards to improve efficiency and maintain cleanliness and organization.
  • Monitor departmental budgets, control labor costs, manage cleaning-supply inventory, and oversee purchases.
  • Ensure proper maintenance of housekeeping equipment and supplies.
  • Coordinate with other hotel departments to address guest requests, complaints, and special housekeeping needs.
  • Implement and enforce lost-and-found protocols, including documentation and guest notification.
  • Ensure compliance with health, safety, and sanitation regulations, including safe handling of cleaning chemicals and work practices.
  • Conduct safety training and drills for housekeeping staff.
  • Establish and maintain cleanliness and hygiene standards throughout the hotel.
  • Develop and monitor performance metrics for departmental efficiency and guest satisfaction.
  • Oversee ordering, storage, and use of cleaning supplies and linens; maintain adequate inventory while minimizing waste.
  • Conduct inventory audits and adjust purchasing as needed.
  • Maintain accurate records of departmental activities, including staffing, inventory, and maintenance.
  • Report housekeeping performance, guest feedback, and departmental needs to hotel management.
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