Assistant Executive Housekeeper

Drury Hotels • Springfield, MO

9d • Onsite

About The Position

Under general supervision, the Assistant Executive Housekeeper assists the Executive Housekeeper with functions in the hotel's housekeeping and laundry areas. The role helps maintain exceptional +1 Service through guest and team member satisfaction and ensures quality across guest rooms, laundry, public areas, meeting spaces, department storage areas, and work areas. The position requires maintaining high standards of integrity, service, and hospitality when interacting with team members, customers, and coworkers.

Requirements

• Thorough knowledge of guest-room cleaning methods and laundry-service operations.
• Knowledge of the proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers, and dryers.
• Ability to lead the Housekeeping team to achieve quality, cleanliness, and Drury standards.

Responsibilities

• Assist the Executive Housekeeper with functions in the housekeeping and laundry areas.
• Maintain exceptional +1 Service levels through guest and team member satisfaction.
• Ensure quality standards are maintained in guest rooms, laundry, public areas, meeting spaces, department storage areas, and work areas.
• Lead the Housekeeping team in achieving quality, cleanliness, and Drury standards that exceed company quality expectations.
• Maintain high standards of integrity, service, and hospitality with team members, customers, and coworkers.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Mentorship, cross-training, development plans, and management training.
• Medical, dental, vision, prescription, life, and disability coverage.
• Team Member Assistance Program.
• Company-matched 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed