Assistant Executive Housekeeper

Innisfree Hotels • Pensacola Beach, FL

6d

About The Position

The Assistant Executive Housekeeper supervises and coordinates the activities of room attendants, house attendants, public area cleaners, and floor supervisors. The role assists with managing and directing the day-to-day operations of the Housekeeping and laundry departments at Holiday Inn Resort Pensacola Beach.

The position calls for a friendly, service-oriented approach with guests and employees, a positive demeanor, and the ability to foster a caring work environment by addressing conflict calmly. The Assistant Executive Housekeeper works with the Executive Housekeeper and other hotel departments to support housekeeping operations and uphold hotel standards.

Requirements

• Hotel management diploma or equivalent.
• At least 2 years of housekeeping experience in a supervisory capacity.
• Ability to work independently with minimum supervision.
• Excellent customer service skills.
• Ability to read, write, and speak English effectively to communicate with guests and team members.
• Strong attention to detail.
• Ability to multitask.
• Ability to work as a team player.

Responsibilities

• Approach interactions with guests and employees in a friendly, service-oriented manner and maintain a positive demeanor.
• Promote a positive and caring work environment by calmly and confidently addressing and resolving conflict.
• Deal effectively with guests, other departments, and housekeeping staff, with attention to detail.
• Obtain lists of vacant rooms to be cleaned immediately and prospective checkouts or discharges to prepare work assignments.
• Assign duties to team members and inspect work for compliance with cleanliness standards.
• Prepare and distribute room assignment sheets and floor keys to the department.
• Maintain clear and efficient communication and coordination with the Front Office and other hotel departments.
• Schedule periodic deep cleaning of meeting rooms, including carpet shampooing and cleaning walls, baseboards, and windows.
• Inventory cleaning supplies and linen stock to ensure adequate supplies.
• Support the Executive Housekeeper in housekeeping operations, including staff training, coaching, and counseling, and enforce hotel standard operating procedures.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree