Assistant Head Housekeeper

LIVINN HOTELS LTD•Fridley, MN

4d•$19 - $20

About The Position

The Assistant Head Housekeeper supports the Executive Head Housekeeper and acts in that role at least two days per week when the Executive Head Housekeeper is off. The position helps establish and implement short- and long-range departmental objectives, oversees related activities, and administers company policies and procedures to support a positive customer and employee experience through service in person and by phone. The Assistant Head Housekeeper oversees housekeepers and housepersons when the Executive Head Housekeeper is not present and is expected to work at least 40 hours per week. This is a full-time position paying $19–$20 per hour, depending on experience. Saturday and Sunday availability is required, and scheduled hours may vary due to seasonal demands.

Requirements

Must be available Saturdays and Sundays.
Must work a minimum of 40 hours per week.
Must pass a background check.
Detail-oriented and thorough.
Able to remain discreet and respect guest privacy.
Able to perform consistent work to the highest standards.
Able to interact pleasantly and in a friendly manner with guests and coworkers.
Able to stand and walk for prolonged periods and frequently pull, push, and bend.
Able to lift up to 50 pounds at times.

Nice To Haves

Knowledge of the organization’s philosophy, mission, leadership, and planning needs is preferred.

Responsibilities

Oversee housekeepers and housepersons when the Executive Head Housekeeper is not present.
Log and track room standards and work, including guest-room preventative maintenance, deep cleans, mattress turns, blanket and bedspread changes, pest-control room sprays, special projects, carpet shampoos, and cleaning chemicals used.
Train new staff or assist management with training, including providing staff feedback.
Provide input on performance evaluations and corrective actions.
Participate in organizing and conducting monthly department meetings.
Follow company policies and procedures outlined in the company handbook and training manuals.
Assign housekeepers room lists and prioritize rooms requesting early cleaning.
Ensure the parking lot and surrounding grounds are clear of trash.
Conduct final walkarounds to ensure rooms meet hotel standards.
Ensure soiled linens are laundered, including loading hotel washers and dryers and folding sheets and towels in the laundry room as needed.
Notify the maintenance department of needed maintenance or repairs.
Perform other related duties as assigned.