Head Golf Professional - Wild Flower Country Club

Invited•Temple, TX

3d•Onsite

About The Position

The Head Golf Professional at Wildflower Country Club in Temple, Texas, promotes the game of golf and creates an exceptional experience for members and guests. The role provides outstanding customer service, oversees golf shop and golf-related operations, and works with the management team to grow revenue through programming, member engagement, and high-quality instruction. It calls for a strong passion for golf, leadership skills, and the ability to foster an inclusive, positive community for members and guests. The position oversees golf instruction, clinics, lessons, programs, the annual golf calendar, sales and instruction goals, revenue strategies, and tournaments and special events. It also leads golf shop and outside golf operations, including staff hiring, training, performance management, and development, while coordinating events with other club departments and ensuring staff follow club guidelines and procedures. Invited is a private-club owner and operator founded in 1957, with more than 130 clubs and over 17,000 employees. The posting describes a Total Rewards package for full-time team members that includes health coverage, insurance, retirement savings, and paid time off and leave programs.

Requirements

High school diploma or equivalent.
At least 5 years of professional experience in golf operations and customer service, with a commitment to enhancing the member experience.
PGA or LPGA Professional Certification.
Strong leadership skills and passion for golf.
Ability to provide high-quality golf instruction and oversee golf operations.

Nice To Haves

College degree in a related field.
Experience with direct financial management and budget responsibilities.
Ability to handle confidential company information and sensitive employee matters with discretion and professionalism.
Commitment to high ethical work standards.

Responsibilities

Deliver efficient, friendly customer service throughout the pro shop for members and guests.
Provide golf instruction in accordance with Invited and PGA/LPGA standards.
Develop and promote clinics, private lessons, and programs for adults, juniors, and seniors.
Promote golf and the club through professionalism, service, and engagement.
Build member relationships by participating in committees, hosting clinics, providing personalized lessons, and playing rounds with members and guests.
Create and manage an annual golf calendar of activities and events.
Establish and achieve sales and instruction goals while complying with company policies and procedures.
Develop and oversee golf revenue strategies, marketing initiatives, and net revenue plans in accordance with Invited's budgeting and revenue guidelines.
Supervise outside golf operations staff, including marshals, starters, and golf shop attendants, and ensure they follow daily procedures and policies.
Lead golf shop operations, including training and motivating staff and conducting regular staff meetings.
Manage golf operations staff, including recruiting, hiring, performance evaluations, and development.
Build a service-focused team that understands the relationship between value, member satisfaction, and retention.
Plan, promote, and execute tournaments and special golf events, coordinating with other operational areas such as Food & Beverage.
Oversee event promotion, scheduling, execution, and post-event wrap-up.
Ensure staff are properly trained and consistently follow club guidelines and procedures, particularly for closing business functions.