Head Golf Professional

City of Palm Beach Gardens•Fl 33412, FL

About The Position

The Head Golf Professional works under the supervision of the General Manager and helps provide a safe and enjoyable environment for the public and staff. The role oversees golf operations, subordinate managers, staff, tournaments, events, and facility procedures. In the General Manager’s absence, the Head Golf Professional acts as the facility’s decision maker and oversees additional departments and staff, making pertinent decisions for the course, club, facilities, and operation. After successful completion of the probationary period, the Head Golf Professional may give independent lessons on a limited basis under a separate contract, as determined by the General Manager.

Requirements

Five years of experience managing and supervising staff.
PGA or LPGA Class A membership/certification and/or a bachelor’s degree from an accredited college or university in a related area or field, such as Professional Golf Management.
Substantial continuing education in related areas of golf and/or golf management.
Any related combination of education, training, and experience.

Nice To Haves

Three years of golf industry experience, with knowledge of golf facility management and operations, including pro shop, outside services, and tournament/event operations.

Responsibilities

Follow and implement the Palm Beach Gardens Golf Course Manual, Community Services Division procedures, and City policies and procedures.
Apply working knowledge of financial, maintenance, and safety procedures to support effective daily facility operations.
Work varied hours, including nights, weekends, and special events.
Prepare reports, including conduct and incident reports, participation tracking, and budget, rounds, and revenue reports.
Assist with developing and preparing budgets, forecasting, and reviewing golf operations revenues and expenses.
Ensure controls safeguard assets, revenues, and resources, and use yield management techniques to maximize course usage and revenues.
Oversee golf operations special projects and ensure project and department milestones are met within approved budgets.
Manage subordinate staff in daily operations and performance of their responsibilities.
Prepare the yearly tournament and event schedule and oversee decisions for tournaments, leagues, passholder events, and other special events as directed by the General Manager.
Lead operations meetings and make pertinent golf operations decisions in the General Manager’s absence.
Ensure golf facilities are properly maintained and subordinate managers and supervisors communicate with staff and hold meetings as needed.
Assist with camps, clinics, group lessons, and other activities when necessary.
Oversee tournament operations, with particular emphasis on the Mayor’s Veterans Golf Classic and Garden’s Cup.
Back up the General Manager on payroll systems and Eden/Administrative Systems, including purchase order requisitions and timecard verification.
Oversee annual updates to course and City policies, procedures, rules, and regulations; ensure updates are communicated, posted, and covered in staff training.
Serve as course liaison for the WGA, MGA, 9 Holers, and other leagues, including attending meetings, setting expectations, and overseeing tournaments.
Attend City staff, council, and project meetings as required or when the General Manager is absent.
Coordinate golf-related food and beverage needs with the Food and Beverage Manager.
Ensure managers and supervisors train staff, address issues fairly and consistently, and hold staff accountable to applicable policies, procedures, rules, regulations, and standard operating procedures.
Work with volunteers, contractors, and staff to resolve issues.
Assist with golf club marketing efforts.
Perform other related duties as assigned.
As needed, answer telephones, book tee times, check in customers, file documents, create flyers, send emails, maintain office supplies, and support staff project work.