Head Golf Professional - Ardea Country Club

ClubCorp•Oldsmar, FL

About The Position

The Head Golf Professional promotes the game of golf and creates an exceptional experience for club members and guests. The role delivers outstanding customer service, oversees golf shop operations, and manages golf-related activities. Working with the management team, the Head Golf Professional supports revenue growth through innovative programming, member engagement, and high-quality golf instruction. The position calls for a strong passion for golf and leadership that fosters participation, enjoyment, and community. The role oversees golf instruction and programming, golf shop and outside golf operations, staff management, revenue strategies, and golf events. It includes building member relationships and coordinating events across club operations, including Food & Beverage.

Requirements

High school diploma or equivalent.
At least 5 years of professional experience in golf operations and customer service, with a strong commitment to enhancing the member experience.
PGA or LPGA Professional Certification is mandatory.

Nice To Haves

College degree in a related field.
Experience with direct financial management and budget responsibilities.
Ability to handle confidential company information and sensitive employee matters with discretion and professionalism.
Commitment to high ethical work standards.

Responsibilities

Deliver efficient, friendly customer service throughout the pro shop.
Provide golf instruction to members and guests in accordance with Invited and PGA/LPGA standards.
Develop and promote golf clinics, private lessons, and programs for adults, juniors, and seniors.
Promote golf and the club through professionalism, service, and engagement.
Build member relationships by participating in committees, hosting clinics, providing personalized lessons, and playing rounds with members and guests.
Create and manage an annual golf calendar of activities and events.
Establish and achieve sales and instruction goals while complying with company policies and procedures.
Develop and oversee golf revenue strategies, marketing initiatives, and net revenue plans in accordance with company budgeting and revenue guidelines.
Supervise outside golf operations staff, including marshals, starters, and golf shop attendants, and ensure their work follows daily procedures and policies.
Lead golf shop operations, including training and motivating staff and conducting regular staff meetings.
Manage golf operations staff, including recruiting, hiring, performance evaluations, and development.
Build a service-oriented team that understands the relationship between value, member satisfaction, and retention.
Plan, promote, and execute tournaments and special golf events, coordinating across operational areas such as Food & Beverage.
Oversee event promotion, scheduling, execution, and post-event wrap-up.
Ensure staff are properly trained and follow club guidelines and procedures, particularly for closing business functions.