Head Golf Professional

Troon•Highland, UT

About The Position

The Head Golf Professional manages, supervises, and directs Alpine Country Club’s golf operations to provide an exceptional experience for members and guests. The role oversees daily golf operations, the Golf Shop, outside services, golf programming, tournaments, instruction, merchandising, and golf operations personnel. It is responsible for operational excellence, staff development, growing participation in golf, and building strong member relationships. The Head Golf Professional works with the General Manager and other department leaders to align golf operations with the Club’s mission, policies, financial objectives, and member-service standards. The position leads golf operations and programming; manages, trains, and evaluates staff; oversees Golf Shop purchasing, inventory, merchandising, and sales; and prepares and monitors operating budgets and financial reports. It serves as the primary member contact for golf-related matters, liaises with the Golf Committee, and collaborates with club leaders and the Golf Course Superintendent. The role also represents Alpine Country Club professionally in PGA, Troon, and other industry activities. The role regularly involves indoor and outdoor work in varying weather conditions. It requires frequent standing, walking, bending, and repetitive motions, and occasionally lifting and moving golf equipment, merchandise, and supplies. Exposure may include moving equipment, moderate noise, and outdoor environmental conditions. The employee must be able to perform the essential functions with or without reasonable accommodation. The job description is not exhaustive, and responsibilities may be modified to meet operational needs. Compensation and benefits are commensurate with experience and qualifications. The listed package includes a base salary range of $140,000–$150,000, a performance bonus of up to 10% of base salary, projected lesson income of $4,000–$8,000, matching 401(k), healthcare, dental, vision, disability benefits, life insurance, PGA dues, and a cell phone allowance.

Requirements

Minimum of five years of progressive golf operations experience, preferably at a private country club.
Previous experience as a Head Golf Professional, Director of Golf, or Assistant Golf Professional with demonstrated leadership responsibilities.
Experience in golf operations, tournament management, golf instruction, merchandising, budgeting, inventory management, and staff supervision.
PGA of America Class A Member in good standing and meets PGA requirements for the Head Golf Professional position.
Thorough knowledge of the Rules of Golf and USGA handicapping procedures.
Proficiency with golf management software, point-of-sale systems, tee time systems, and standard business applications.
Ability to work weekends, holidays, and extended hours as required by golf operations.
Comprehensive knowledge of private club golf operations and member-service standards.
Strong leadership skills, including the ability to train, motivate, develop, and hold staff accountable.
Thorough knowledge of handicapping procedures, tournament administration, and golf instruction.
Strong organizational, communication, and interpersonal skills.
Ability to develop golf programs that increase participation and promote growth of the game.
Knowledge of financial management, budgeting, merchandising, purchasing, and inventory control.
Ability to establish and maintain operational standards and procedures.
Commitment to maintaining a visible and engaged presence with the membership.
Ability to work collaboratively with department managers and club leadership.
Knowledge of workplace safety practices, emergency procedures, and applicable club policies.
Professionalism, sound judgment, initiative, and attention to detail.
Must be able to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Bachelor's degree from a four-year college or university, or equivalent combination of education and experience.
Progressive golf operations experience at a private country club.

Responsibilities

Direct, supervise, and manage daily golf operations, including the Golf Shop, outside services, practice facilities, and golf car operations.
Maintain service, organization, cleanliness, and presentation standards across golf facilities; develop and maintain operating procedures.
Manage tee times, monitor pace of play, and consistently enforce club policies and golf regulations.
Ensure golf cars, practice facilities, and related equipment are maintained and prepared for use.
Coordinate with the Golf Course Superintendent on course conditions, maintenance schedules, and member communications.
Identify and implement improvements to operational efficiency and the golf experience.
Plan, organize, promote, and direct club golf activities and tournaments; develop and maintain an annual golf calendar.
Oversee men's, women's, junior, mixed, and club championship events, as well as approved outside golf events.
Develop instructional programs, clinics, and player-development opportunities; provide golf instruction and oversee instruction by other professionals.
Promote participation in golf programming and instruction, interact regularly with members, and play golf with a cross-section of the membership.
Evaluate member participation and feedback to improve programming.
Recruit, hire, train, supervise, and evaluate golf operations personnel; establish responsibilities, expectations, and accountability standards.
Prepare and manage employee schedules within approved labor budgets; hold staff meetings and training; coach and evaluate employees.
Mentor Assistant Golf Professionals and support their professional growth; maintain a positive, professional, service-oriented workplace.
Ensure employees follow club policies, procedures, and service standards; address performance and operational issues promptly and professionally.
Manage Golf Shop purchasing, pricing, merchandising, inventory, and sales; develop and execute an annual merchandise purchasing plan.
Monitor inventory levels, merchandise sales, gross margins, inventory turnover, and profitability; maintain an attractive and organized Golf Shop.
Maintain vendor relationships and oversee receiving, inventory records, physical inventory, special orders, member purchases, and merchandise customer service.
Prepare and manage annual operating budgets for golf operations and the Golf Shop; monitor revenue, expenses, and financial performance against budget.
Maintain accurate records of rounds, events, instruction, merchandise sales, and other golf revenue; prepare required daily, weekly, and monthly reports.
Ensure proper accounting and accurate processing of member charges and other transactions; monitor payroll, operating expenses, purchasing, and inventory controls.
Analyze operational performance, recommend improvements, complete administrative duties, and provide timely, accurate information to the General Manager.
Serve as the primary member contact for golf operations, tournaments, instruction, and golf policies; communicate programs, events, changes, and policies to members.
Serve as management liaison to the Golf Committee and attend meetings as requested; recommend golf policies, tee time procedures, guest privileges, programming, and operating standards.
Meet regularly with the General Manager to review performance, staffing, member feedback, and priorities; collaborate with department managers to coordinate club activities and member experience.
Participate in club planning, budgeting, and strategic initiatives as requested; represent Alpine Country Club professionally in PGA, Troon, and other industry activities.
Perform other duties as assigned by the General Manager.