Head Golf Professional

BallenIsles Country Club • Bonita Springs, FL

2d • Onsite

About The Position

Bonita National Golf & Country Club in Bonita Springs, Florida, is hiring a full-time Head Golf Professional to lead golf operations in a hospitality-focused private club community. The role focuses on delivering exceptional experiences and member service, promoting the game of golf, and developing a professional, welcoming atmosphere for members and guests. The Head Golf Professional leads and develops golf staff, manages department operations and budgets, and provides golf instruction. The position is with Bonita National Golf & Country Club, part of Troon Privé, Troon’s private club division.

Requirements

• Bachelor’s degree from a four-year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience.
• PGA Class A membership in good standing.
• Exemplary communication skills.
• Qualified golf teaching skills.
• Knowledge of Microsoft Office applications.
• Experience with computerized point-of-sale and tee-time systems.
• Enthusiastic servant-leader who is willing and able to mentor, develop, and motivate subordinates.
• Strong business acumen and ability to develop and monitor annual and monthly budgets.

Nice To Haves

• Working knowledge of Northstar POS, Chelsea Golf Reservation System, and Golf Genius.
• Experience in practice range operations, golf academies, tournament operations, and tour wholesale sales.

Responsibilities

• Promote and execute member events and daily play.
• Provide a professional atmosphere that members and guests would be proud to recommend to potential members.
• Oversee golf operations, including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and coordination of Food and Beverage requirements for golf events as needed.
• Assist with developing and tracking the budget and business plan, and help control expenses in relation to revenues.
• Create a member service-oriented atmosphere that promotes golf and meets members’ needs.
• Ensure associates provide high-level member service in the golf shop, outside services, practice facility, and starter and ranger functions.
• Work daily with the Superintendent and Food and Beverage Manager to maintain timely communication and a strong working relationship.
• Prepare work schedules and assign associates areas of responsibility.
• Perform scheduled payroll tasks, make adjustments before submission, and monitor hours to maximize productivity and minimize overtime.
• Provide leadership and vision to golf staff, develop employees, and prepare them for career advancement.
• Provide golf lessons and clinics to members and guests.
• Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; address complaints; and resolve problems.
• Manage department employees, which may include Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, Guest Services Attendants, and Player Assistants.
• Ensure effective orientation and training for each new associate and develop and update ongoing training programs.
• Monitor business-volume forecasts and plan for staffing, productivity, costs, and other expenses.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for associates age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for bonuses and commissions.
• Employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager