Head Golf Professional

Troon • Prescott, AZ

5d

About The Position

Antelope Hills Golf Club in Prescott, Arizona, is hiring a full-time Head Golf Professional. The role oversees all facets of the golf operation and provides professional support, direction, management, training, and leadership to golf staff. The Head Golf Professional promotes customer relations and enhances the quality of the golf experience while managing day-to-day golf operations.

Responsibilities include managing tournaments, rules, tee sheet activity, merchandise inventory, range and player services, and the cart fleet; assisting with Food and Beverage operations as needed; supporting budget development and tracking; controlling expenses; and maintaining a customer-service-oriented environment. The role works closely with the Superintendent and Food and Beverage Manager, schedules and assigns associates, handles payroll tasks, monitors hours and productivity, and leads staff development. The Head Golf Professional also provides golf instruction, manages hiring and performance processes, oversees department members, develops training programs, forecasts staffing and costs, promotes guest satisfaction, and incorporates safe work practices.

The position requires a Class A PGA/LPGA membership. A bachelor’s degree or three to five years of related experience and/or training is required, or an equivalent combination. The employer prefers knowledge of Microsoft Office and experience with computerized POS and tee-time systems. Compensation is $75,000, with potential for a 10% bonus and 100% of lesson income. Benefits are subject to applicable plan terms and eligibility criteria.

Requirements

• Class A member of the PGA or LPGA.
• Bachelor’s degree from a four-year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and speak English to perform job duties and communicate with customers and coworkers.

Nice To Haves

• Knowledge of Microsoft Office applications.
• Experience with computerized point-of-sale and tee-time systems.

Responsibilities

• Oversee golf operations, including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player services, and the cart fleet; may assist with Food and Beverage operations.
• Assist with developing and tracking the budget and business plan, and control expenses in relation to revenues.
• Create a customer-service-oriented atmosphere that promotes golf and meets members’ needs; ensure associates provide a high level of service.
• Work closely with the Superintendent and Food and Beverage Manager to maintain timely communication and effective working relationships.
• Prepare work schedules, assign areas of responsibility, perform scheduled payroll tasks, and monitor hours to maximize productivity and minimize overtime.
• Provide leadership and vision to golf staff, develop employees, and prepare them for career advancement.
• Provide golf lessons and clinics to members and guests.
• Interview, hire, train, plan, assign, and direct work; evaluate performance, reward and discipline associates, address complaints, and resolve problems.
• Manage department members, which may include Assistant and Associate Golf Professionals, Teaching Professionals, a Tournament Coordinator, and Guest Services Attendants.
• Provide effective orientation and training for new associates and develop ongoing training programs.
• Monitor business-volume forecasts and plan for staffing, productivity, costs, and other expenses.
• Implement and maintain excellent service to achieve guest satisfaction.
• Incorporate safe work practices and maintain regular, reliable attendance.
• Perform other duties as required.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms and eligibility criteria.
• 401(k) with employer match for employees age 19 and older, subject to applicable plan terms and eligibility criteria.
• Paid time off and leaves of absence in accordance with applicable law and eligibility criteria.
• Eligibility for bonuses, commissions, service charge, and employee meals.
• Potential 10% bonus and 100% of lesson income.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager