Head Golf Professional
About The Position
Antelope Hills Golf Club in Prescott, Arizona, is hiring a full-time Head Golf Professional to oversee and maintain all facets of the golf operation. The role provides professional support, direction, management, training, and leadership to golf staff; nurtures customer relationships; enhances the golf experience; and manages day-to-day golf operations. The position includes golf instruction for members and guests and may include assisting with Food and Beverage operations. The Head Golf Professional works closely with the Superintendent and Food and Beverage Manager and manages golf department associates. This position is with Troon, a professional club management company specializing in golf, hospitality, and residential communities.
Requirements
- Bachelor’s degree from a four-year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience. Multi-course facilities may require more experience.
- Class A member of the PGA or LPGA.
- Ability to read and speak English to perform job duties and communicate with English-speaking customers or coworkers.
- Knowledge of Microsoft Office applications.
- Experience with a computerized POS and tee-time system.
Responsibilities
- Oversee golf operations, including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player services, and the cart fleet; may assist with supervising Food and Beverage operations.
- Assist in developing and tracking the budget and business plan, and help control expenses in relation to revenues.
- Create a customer-service-oriented atmosphere that promotes golf and meets members’ needs, ensuring associates provide a high level of customer service.
- Work daily with the Superintendent and Food and Beverage Manager to maintain timely communication and a good working relationship.
- Prepare work schedules and assign associates areas of responsibility.
- Perform payroll tasks, make adjustments before submission, and monitor hours to maximize productivity and minimize overtime.
- Provide leadership and vision to golf staff, develop employees, and prepare them for career advancement.
- Provide golf lessons and clinics to members and guests.
- Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; and address complaints and resolve problems.
- Manage department members, potentially including Assistant and Associate Golf Professionals, Teaching Professionals, a Tournament Coordinator, and Guest Services Attendants.
- Provide effective orientation and training to new associates and develop ongoing training programs.
- Monitor business-volume forecasts and plan for manpower, productivity, costs, and other expenses.
- Implement and maintain excellent service to achieve guest satisfaction.
- Incorporate safe work practices in job performance.
- Maintain regular and reliable attendance.
- Perform other duties as required.
Benefits
- Medical, dental, and vision coverage, subject to plan terms and eligibility.
- 401(k) with employer match for employees age 19 and older.
- Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
- Eligibility for bonuses, commissions, service charge, and employee meals.
- Compensation listed as $75,000, with a 10% potential bonus and 100% of lesson income.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
