HCBS Team Lead, ACTT

HCBS OF NORTH CAROLINA LLC•Durham, NC

About The Position

The HCBS Team Lead directs the day-to-day clinical operations of Assertive Community Treatment Team (ACTT) services. The role coordinates staff coverage, clinical supervision, treatment planning, referrals and admissions, member assessments, and services for adults with severe and persistent mental illness. The Team Lead also oversees administrative support related to medical records and helps maintain program policies and procedures. This position requires community travel to locations where members live and work, and availability for crisis assistance.

Requirements

  • Must be licensed in North Carolina as a Licensed Psychologist, Licensed Psychological Associate, Licensed Clinical Social Worker (LCSW or LCSW-A), Licensed Clinical Mental Health Counselor (LCMHC or LCMHC-A), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychiatric Nurse Practitioner.
  • At least two years of full-time experience treating individuals with severe mental illness or severe and persistent mental illness.
  • A valid driver's license and personal auto insurance are required.

Nice To Haves

  • Experience in a management position.
  • Clinical supervisory experience.

Responsibilities

  • Direct the day-to-day clinical operations of ACTT services.
  • Schedule staff work hours to ensure appropriate coverage during day, evening, weekend, and holiday times.
  • Lead organizational staff meetings and treatment planning meetings.
  • Provide clinical supervision to team members in collaboration with medical providers.
  • Coordinate the referral and admission process with ACTT staff and patients.
  • Participate in staff recruitment, hiring, orientation, and training.
  • Supervise administrative support staff to ensure medical records management complies with agency policies, Medicaid, and other third-party payment requirements.
  • Provide individual and group therapy.
  • Establish access to community services and support networks, and assess and reassess member needs regularly.
  • Complete evaluations, intakes, and comprehensive assessments, and determine current mental status.
  • Assist members with formulating treatment goals and plans and completing service authorizations.
  • Participate in ongoing comprehensive assessments and ensure immediate, appropriate interventions in response to changes in mental status that may put members at risk.
  • Advocate on behalf of members.
  • Remain available for crisis assistance.
  • Assist in developing and maintaining program policies and procedures and request revisions as necessary through agency policy-update processes.
  • Perform other duties as assigned or required.

Benefits

  • Competitive pay rates
  • Supportive, positive, and inclusive company culture
  • Meaningful and fulfilling work
  • Training programs, mentorship, and continuous learning opportunities
  • 401(k)
  • Paid time off
  • Paid holidays
  • Major medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term insurance
  • Employee Assistance Program
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