HCBS Team Lead, ACTT

SUN BEHAVIORAL HEALTH GROUP • Durham, NC

4d

About The Position

The HCBS Team Lead directs the day-to-day clinical operations of Assertive Community Treatment Team (ACTT) services. The role includes coordinating staff coverage for day, evening, weekend, and holiday times; leading staff and treatment-planning meetings; and providing clinical supervision in collaboration with medical providers. The Team Lead coordinates referrals and admissions, participates in recruitment, hiring, orientation, and training, and supervises administrative support staff to ensure medical-record management complies with agency policies and payer requirements.

The position provides individual and group therapy, connects members with community services and support networks, and regularly assesses and reassesses member needs. The Team Lead completes evaluations, intakes, and comprehensive assessments; determines current mental status; assists members with treatment goals and plans and service authorizations; and ensures appropriate responses to changes in mental status that may put members at risk. The role also advocates for members, remains available for crisis assistance, and helps develop and maintain program policies and procedures.

The work takes place in the community where members live and work, with travel varying according to the daily schedule. A valid driver’s license and personal auto insurance are required.

Requirements

• Must be licensed in North Carolina with at least two years of full-time experience treating individuals with SMI/SPMI.
• Must hold one of the following licenses: Licensed Psychologist, Licensed Psychological Associate, Licensed Clinical Social Worker (LCSW or LCSW-A), Licensed Clinical Mental Health Counselor (LCMHC or LCMHC-A), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychiatric Nurse Practitioner.
• At least two years of experience working with individuals diagnosed with severe mental illness.
• Valid driver’s license and personal auto insurance.

Nice To Haves

• Experience in a management position.
• Clinical supervisory experience.

Responsibilities

• Direct day-to-day clinical operations of ACTT services.
• Schedule staff work hours to ensure appropriate coverage for day, evening, weekend, and holiday times.
• Lead organizational staff meetings and treatment-planning meetings.
• Provide clinical supervision to team members in collaboration with medical providers.
• Coordinate the referral and admission process with ACTT staff and patients.
• Participate in staff recruitment, hiring, orientation, and training.
• Supervise administrative support staff and ensure medical-record management follows agency policies and Medicaid and other third-party payment requirements.
• Provide individual and group therapy.
• Establish access to community services and support networks, and regularly assess and reassess member needs.
• Complete evaluations, intakes, and comprehensive assessments, and determine current mental status.
• Assist members in formulating treatment goals and plans and completing service authorizations.
• Participate in ongoing comprehensive assessments and ensure immediate, appropriate interventions in response to changes in mental status that may put members at risk.
• Advocate on behalf of members.
• Remain available for crisis assistance.
• Assist in developing and maintaining program policies and procedures and request revisions as necessary through agency policy-update processes.
• Perform other duties as assigned or required.

Benefits

• 401(k)
• Paid time off
• Paid holidays
• Major medical, dental, and vision insurance
• Life insurance
• Short-term and long-term insurance
• Employee Assistance Program
• Competitive pay rates
• Learning and development opportunities, including training, mentorship, and continuous learning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed