HBC clerk

Hy-Vee•Winona, MN

About The Position

As an HBC Clerk, you will rotate, face, and replenish merchandise; review the department for cleanliness, product quality, and quantity; and help maintain a positive company image by providing courteous, friendly, and efficient service to customers and team members. The role involves working with coworkers to support customer satisfaction and a pleasant work environment, maintaining department displays, and following company and store policies. Night and weekend shifts are required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Less than a high school education and over six months up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to understand and follow verbal or demonstrated instructions and write identifying information or request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability including clarity of vision at 20 inches or less, depth perception, and color vision.
Ability to climb, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, talk, hear, and perform repetitive motions.
Availability for required night and weekend shifts.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service, showing care, concern, and patience in customer interactions.
Greet customers and, when possible, learn and use their names.
Help customers find products, reach items, handle heavy items, and share their suggestions or requests; take other steps to improve the shopping experience.
Answer telephone calls promptly and provide helpful service.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Rotate, face, and replenish merchandise and ensure product quality standards are met.
Review the department for cleanliness, product quality, and quantity.
Check in products, put products away, and review invoices as needed.
Assist with inventory as requested.
Maintain displays in the department and throughout the store.
Order products when asked by a supervisor.
Follow department and company standards for personal hygiene and dress, and comply with company policies and store guidelines.
Report to work as scheduled and on time.
Build displays as needed.
Assist in other store areas and perform other job-related duties and special projects as required.