HBC clerk

Hy-Vee, Inc.•Winona, MN

8d•$12 - $15

About The Position

The HBC Clerk rotates, faces, and replenishes merchandise, and reviews the department for cleanliness, product quality, and quantity. The role supports a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. The position reports to the District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, Fashion/Beauty/Basin Director, and Basin Department Manager. It has no supervisory responsibilities. The clerk checks in and puts away products, may review invoices, assists with inventory, maintains displays, and orders products when asked by a supervisor. The role may also build displays, assist in other store areas, and perform other job-related duties or special projects. Night and weekend shifts are required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

More than six months and up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to understand and follow verbal or demonstrated instructions and to write identifying information or request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability to see clearly at a distance of 20 inches or less, with depth perception and color vision.
Ability to climb, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, talk, hear, and perform repetitive motions.
Availability for required night and weekend shifts.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service, showing care, concern, and patience in customer interactions.
Smile and greet customers in a friendly manner throughout the store.
Learn customers’ names and address them by name when possible; help customers locate or reach products, handle heavy items, and pass along suggestions or requests.
Answer the telephone promptly and provide helpful service to callers.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Rotate, face, and replenish merchandise and maintain quality standards.
Review department cleanliness, product quality, and quantity.
Check in products, put products away, and review invoices when applicable.
Assist with inventory as requested.
Maintain department and store displays.
Order products when asked by a supervisor.
Follow department and company rules for personal hygiene and dress, and comply with company policies and store guidelines.
Report to work as scheduled and on time.
Build displays as needed, assist in other store areas, and perform other job-related duties and special projects as required.