Hardy's Holiday Helper ($500 Incentive!)

Nemacolin•Wharton Township, PA

3d•Onsite

About The Position

As a Hardy's Holiday Helper at Nemacolin, you will help bring Hardy's Holiday Village to life by creating joyful, memorable experiences for guests of all ages through genuine hospitality, festive activities, and spirited service. The guest-facing role may include serving cocoa and treats, supporting holiday shops and activities, assisting with events and seasonal programming, answering guest questions, and maintaining welcoming, organized spaces. You will work with Santa, Mrs. Claus, elves, performers, and fellow associates in a festive, high-energy environment. The position is seasonal, running from early November through early January, with full-time and part-time opportunities. Scheduling may include evenings, weekends, holidays, and special events. A $500 completion bonus is offered at the conclusion of the season.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Warm, outgoing personality and genuine enjoyment of creating positive experiences for others.
Enthusiasm for the holiday season and willingness to embrace the festive nature of the role.
Strong communication and interpersonal skills, including the ability to connect with guests of all ages.
Energy, positivity, and a guest-focused mindset in a fast-moving environment.
Dependability, flexibility, attention to detail, and ability to balance multiple tasks.
Professionalism, teamwork, and pride in representing Hardy's Holiday Village and Nemacolin.
Computer literacy and ability to learn and use resort systems as needed.
Fluency in English with strong verbal communication skills.
Ability to stand for extended periods and perform the physical requirements of the position.
Ability to work effectively in a fast-paced environment while maintaining service standards and professionalism.
Availability for varying shifts, including evenings, weekends, holidays, and special events.
Availability for seasonal employment from early November through early January.

Nice To Haves

Previous guest service, hospitality, retail, food service, entertainment, or other customer-facing experience.

Responsibilities

Greet guests warmly, share seasonal information, and help families feel welcome and ready to enjoy their visit.
Engage guests of all ages and bring energy, personality, and holiday spirit to interactions.
Assist with cocoa service, holiday treats, activities, merchandise, and other seasonal offerings.
Answer guest questions, provide guidance, and help families make the most of available experiences.
Maintain clean, organized, guest-ready shops, displays, service areas, and activity spaces.
Support daily operations, special activities, seasonal events, and holiday programming.
Collaborate with Santa, Mrs. Claus, elves, performers, and fellow associates to create a seamless guest experience.
Bring positivity, flexibility, and enthusiasm to each shift and contribute wherever support is needed.

Benefits

$500 completion bonus at the conclusion of the season.
Paid training and structured onboarding.
Hands-on learning and cross-department opportunities.
Clear pathways for advancement and internal promotion.
Recognition through individual and team honors.
Competitive hourly wages.
Attractive 401(k) program.
Medical, dental, and vision coverage for eligible associates.
Paid time off and holiday compensation.
Discounted associate meals and uniform services.
Savings across resort dining, retail, spa, and activities.
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.