Hardware Sales Associate

ACE Hardware (Niemann Foods)•Antigo, WI

12d

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and receives customer payments for goods or services in a quick and friendly manner while providing genuine customer care. The role supports store sales by helping customers with their project needs, resolving concerns, processing transactions accurately, and maintaining the store. This position has no supervisory responsibilities. Position requirements may vary by store location, and Niemann Foods Management may add to or change them at any time.

Requirements

Some hardware knowledge.
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Present information and respond to questions from customers or associates.
Apply basic math concepts, including addition, subtraction, division, and multiplication.
Provide friendly customer service, with excellent people skills, good organizational skills, and quick reaction or response time.

Responsibilities

Acknowledge customers, meet their project needs, and resolve concerns quickly to drive store sales.
Process and stock deliveries and back stock.
Build and fill displays.
Scan products and process customer orders accurately, efficiently, and promptly.
Handle all forms of tender and coupons properly.
Process and be accountable for other services handled at the register.
Answer incoming phone calls using proper phone etiquette.
Perform assigned fixed activities.
Assist with store maintenance and cleaning.
Follow all store and department policies and procedures.
Perform other duties as assigned.