Hardware Sales Associate

Niemann Foods•Dyersville, IA

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and handles customer payments for goods or services while providing friendly, genuine customer care. The role supports store sales by acknowledging customers, helping meet their project needs, and resolving concerns promptly. It also includes processing deliveries and back stock, operating the register, answering phone calls, performing assigned activities, and assisting with store maintenance and cleaning. The position has no supervisory responsibilities. Position requirements may vary by store location, and management may add or change requirements.

Requirements

  • Some hardware knowledge.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to present information and respond to questions from customers or associates.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Friendly demeanor, good people skills, good organizational skills, and quick reaction or response time.
  • Ability to meet the listed physical demands, including standing, walking, handling items, reaching, and lifting.

Responsibilities

  • Acknowledge customers, help meet their project needs, and resolve concerns promptly to support store sales.
  • Process and stock deliveries and back stock.
  • Build and fill displays.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle tenders and coupons properly.
  • Process and remain accountable for other services handled at the register.
  • Answer incoming phone calls using proper phone etiquette.
  • Perform assigned fixed activities.
  • Assist with store maintenance and cleaning.
  • Follow store and department policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance, subject to eligibility based on full-time or part-time status.
  • Flexible spending accounts for medical and dependent care, subject to eligibility based on full-time or part-time status.
  • Life insurance, subject to eligibility based on full-time or part-time status.
  • Voluntary benefits, subject to eligibility based on full-time or part-time status.
  • Paid time off, subject to eligibility based on full-time or part-time status.
  • Retirement plans, subject to eligibility based on full-time or part-time status.
  • Employee Assistance Program, subject to eligibility based on full-time or part-time status.
  • DailyPay access to earnings.
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