Hardware Sales Associate

ACE Hardware (Niemann Foods)•Osceola, IA

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and receives customer payments for goods or services while providing quick, friendly, and genuine customer care. The position drives sales by acknowledging customers, helping meet their project needs, and resolving concerns promptly. It has no supervisory responsibilities. Some hardware knowledge is expected; no certifications, licenses, or registrations are required. Position requirements may vary by store location, and Niemann Foods Management may add to or change them.

Requirements

  • Some hardware knowledge.
  • Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence.
  • Present information and respond to questions from customers or associates.
  • Apply basic math concepts, including addition, subtraction, division, and multiplication.
  • Regularly stand, walk, use hands to handle or feel items, reach with hands and arms, communicate with associates and customers, and lift or move up to 25 pounds.
  • Frequently climb, balance, stoop, kneel, crouch, and lift or move up to 50 pounds.
  • Occasionally sit, lift overhead, crawl, smell, and lift or move up to 100 pounds.
  • Have close and distance vision, adjust focus, and distinguish colors.

Responsibilities

  • Acknowledge customers, help meet their project needs, and resolve concerns quickly to drive store sales.
  • Process and stock deliveries and back stock.
  • Build and fill displays.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of payment and coupons properly.
  • Process and be accountable for other services handled at the register.
  • Answer incoming phone calls using proper phone etiquette.
  • Perform assigned fixed activities.
  • Assist with store maintenance and cleaning.
  • Follow store and department policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending accounts for medical and dependent care
  • Life insurance
  • Voluntary benefits
  • Paid time off
  • Retirement plans
  • Employee assistance program
  • DailyPay access to earnings
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