Hardware Sales Associate

ACE Hardware (Niemann Foods)•McFarland, WI

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and receives customer or Associate payments for goods or services in a quick and friendly manner while providing genuine customer care. The role drives store sales by acknowledging customers, meeting their project needs, and resolving concerns promptly. It also involves accurately processing orders and other register services, handling tenders and coupons, answering phone calls, assisting with store maintenance and cleaning, and following store and department policies and procedures. Other duties may be assigned. This position has no supervisory responsibilities. Position requirements may vary by store location, and Niemann Foods Management may change or add requirements at any time.

Requirements

Some hardware knowledge.
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Present information and respond to questions from customers or associates.
Apply basic math concepts, including addition, subtraction, division, and multiplication.
Friendly demeanor and excellent people skills.
Good organizational skills and quick reaction/response time.

Responsibilities

Acknowledge customers, meet their project needs, and resolve concerns quickly to drive store sales.
Process and stock deliveries and back stock.
Build and fill displays.
Scan products and process customer orders accurately, efficiently, and promptly.
Handle all forms of tender and coupons properly.
Process and remain accountable for other services handled at the register.
Answer incoming phone calls using proper phone etiquette.
Perform assigned fixed activities.
Assist with store maintenance and cleaning.
Follow store and department policies and procedures.
Perform other duties as assigned.