Hardware Sales Associate

ACE Hardware (Niemann Foods)•Madison, WI

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and receives customer payments for goods or services in a quick and friendly manner while providing genuine customer care. The role drives store sales by acknowledging customers, meeting their project needs, and resolving concerns promptly. It also includes processing customer orders, handling tenders and coupons, answering phone calls, assisting with store maintenance and cleaning, and following store and department policies. Other duties may be assigned. Position requirements may vary by store location, and Niemann Foods Management may add to or change requirements at any time.

Requirements

  • Some hardware knowledge.
  • Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence.
  • Present information and respond to questions from customers or associates.
  • Understand basic math concepts, including addition, subtraction, division, and multiplication.
  • Friendly demeanor, excellent people skills, good organizational skills, and quick reaction/response time.
  • No supervisory responsibilities.
  • No required certifications, licenses, or registrations.

Responsibilities

  • Acknowledge customers, meet their project needs, and resolve concerns quickly to drive store sales.
  • Process and stock deliveries and back stock.
  • Build and fill displays.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of tender and coupons properly.
  • Process and remain accountable for other services handled at the register.
  • Answer incoming phone calls using proper phone etiquette.
  • Perform fixed activities as assigned.
  • Assist with store maintenance and cleaning.
  • Follow all store and department policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance (eligibility based on full-time/part-time status).
  • Flexible spending accounts for medical and dependent care (eligibility based on full-time/part-time status).
  • Life insurance (eligibility based on full-time/part-time status).
  • Voluntary benefits (eligibility based on full-time/part-time status).
  • Paid time off (eligibility based on full-time/part-time status).
  • Retirement plans (eligibility based on full-time/part-time status).
  • Employee assistance program (eligibility based on full-time/part-time status).
  • DailyPay access to earnings.
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