Hardware Sales Associate

Niemann Foods•Madison, WI

About The Position

The Hardware Sales Associate processes and stocks products, builds and fills displays, and receives customer or Associate payments for goods and services. The role provides genuine, friendly customer care while supporting store sales, handling customer orders and register services, and helping maintain the store. Some hardware knowledge is expected. The position has no supervisory responsibilities. Position requirements may vary by store location, and Niemann Foods Management may add to or change requirements at any time.

Requirements

  • Some hardware knowledge.
  • Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence.
  • Present information and respond to questions from customers or associates.
  • Understand basic math concepts, including addition, subtraction, division, and multiplication.
  • Friendly, with excellent people skills, good organizational skills, and quick reaction and response time.
  • Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and communicate with associates and customers; lift and/or move up to 25 pounds.
  • Frequently climb, balance, stoop, kneel, crouch, and lift and/or move up to 50 pounds.
  • Occasionally sit, lift overhead, crawl, smell, and lift and/or move up to 100 pounds.
  • Vision requirements include close-distance vision, ability to adjust focus, and ability to distinguish colors.

Nice To Haves

  • Recommended equipment: slip-resistant shoes with closed toe and heel, safety cutter knives, and an apron.
  • Uniform per store policy.

Responsibilities

  • Acknowledge customers, meet their project needs, and resolve concerns promptly to drive store sales.
  • Process and stock deliveries and back stock.
  • Build and fill displays.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of tender and coupons properly.
  • Process and remain accountable for other services handled at the register.
  • Answer incoming phone calls using proper phone etiquette.
  • Perform assigned fixed activities.
  • Assist with store maintenance and cleaning.
  • Follow store and department policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending accounts for medical and dependent care
  • Life insurance
  • Voluntary benefits
  • Paid time off
  • Retirement plans
  • Employee assistance program
  • DailyPay access to earnings
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