Hardware Sales Associate

Niemann Foods•Sauk City, WI

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, receives customer payments for goods or services, and provides friendly customer care. The role supports store sales by acknowledging customers, helping meet their project needs, and resolving concerns promptly. Associates also process deliveries and back stock, scan and process customer orders, handle tenders and coupons, answer phone calls, complete assigned fixed activities, and help maintain and clean the store. Some hardware knowledge is expected. The position has no supervisory responsibilities.

Requirements

  • Some hardware knowledge.
  • Read and interpret safety rules, operating and maintenance instructions, procedure manuals, and similar documents.
  • Write routine reports and correspondence.
  • Present information and respond to questions from customers or associates.
  • Understand basic math concepts, including addition, subtraction, division, and multiplication.
  • Friendly demeanor and good people skills.
  • Good organizational skills and quick reaction/response time.
  • Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, communicate with associates and customers, and lift or move up to 25 pounds.
  • Frequently climb, balance, stoop, kneel, crouch, and lift or move up to 50 pounds.
  • Occasionally sit, perform overhead lifting, crawl, smell, and lift or move up to 100 pounds.
  • Vision requirements include close-distance vision, ability to adjust focus, and ability to distinguish colors.
  • Occasionally work outside in weather conditions, in high places, around fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock; noise is moderate in most areas and high in areas with lumber processing equipment.

Responsibilities

  • Acknowledge customers, help meet their project needs, and resolve concerns quickly to drive store sales.
  • Process and stock deliveries and back stock.
  • Build and fill displays.
  • Scan and process customer orders accurately, efficiently, and promptly.
  • Handle tenders and coupons properly and remain accountable for other register services.
  • Answer incoming phone calls using proper phone etiquette.
  • Perform assigned fixed activities.
  • Assist with store maintenance and cleaning.
  • Follow store and department policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending accounts for medical and dependent care
  • Life insurance
  • Voluntary benefits
  • Paid time off
  • Retirement plans
  • Employee assistance program
  • DailyPay access to earnings
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