FT Guitar Technician (Luthier) Store 512
About The Position
The Guitar Technician (Luthier), also described as a Repair Technician (Guitar), performs maintenance and repair services on customer-owned instruments and helps maintain designated store inventory. The role supports business growth through quality workmanship and a positive customer experience. Guitar Center aims to foster creativity and music, nurture lifelong musicians, and create inclusive environments that put customers first. Successful technicians provide approachable, knowledgeable, and helpful customer service; identify and follow through on work opportunities and issues; build product, store operations, sales, and leadership knowledge; participate in the Guitar Center certification program; and communicate techniques effectively when training learners.
Requirements
- Skilled understanding of repairing guitars.
Nice To Haves
- Foundational product knowledge of Guitar Center products.
Responsibilities
- Interact with customers and ensure a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off for tours and return to their jobs afterward.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
