FT Guitar Technician (Luthier) Store 223
About The Position
The Guitar Technician (Luthier) provides maintenance and repair services for customer-owned instruments and helps maintain specific store inventory. The role supports business growth through a positive customer experience and high-quality craftsmanship. Successful technicians focus on customers, take initiative to identify and resolve opportunities or issues, build product and store-operations knowledge, develop sales skills through Guitar Center’s certification program, and communicate techniques effectively when training others. The position is based in Visalia, California, and pays $16.90–$25.35 per hour plus commission, depending on background and experience. Actual compensation may vary based on experience, education, and other factors. Guitar Center describes its mission as nurturing lifelong musicians and helping people experience the joy of creating music. It emphasizes inclusive environments and putting customers first.
Requirements
- Skilled understanding of repairing guitars.
- Ability to provide an excellent customer experience and connect with customers in a meaningful way.
- Ability to identify opportunities or issues and follow through to capitalize on or resolve them.
- Ability to learn quickly and take positive action independently.
- Ability to develop product, store-operations, sales, and leadership knowledge and skills.
- Ability to effectively train learners and communicate information and techniques so they are retained.
- Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Nice To Haves
- Foundational product knowledge of Guitar Center products.
Responsibilities
- Interact with customers and ensure a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Take on additional duties as assigned.
Benefits
- Gig leave for employee musicians to take time off to perform on tour and return to their job afterward.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
