Guest Services Specialist
About The Position
Serve as the first point of contact for general information for patients, visitors, and staff, helping provide a remarkable patient and family experience. Warmly greet patients, visitors, and staff to create a welcoming environment. This full-time position is based at Eastpark Medical Center, UW Health’s state-of-the-art ambulatory facility across from East Madison Hospital on Eastpark Blvd. The facility includes specialties such as women’s complex care, adult cancer care, advanced imaging, laboratory services, and clinical trials. The schedule is Monday through Friday, 11:30 AM to 8:00 PM. Hours may vary based on department operational needs. UW Health offers benefits and supports employee and family well-being and professional growth.
Requirements
- High school diploma or equivalent.
- Six months of customer service, administrative support, retail, or related experience.
Responsibilities
- Serve as the first point of contact for general information for patients, visitors, and staff.
- Help provide a remarkable patient and family experience.
- Warmly greet patients, visitors, and staff to create a welcoming environment.
Benefits
- Health and dental insurance
- Paid time off
- Retirement plans
- Flexible schedule and shift options intended to support work-life balance
- Access to UW Health’s Wellness Options at Work for employee and family well-being
- Tuition reimbursement for coursework associated with career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
